# Work as a Dutch-speaking Customer Service Agent for a big social media platform in Lisbon

Start your job as a Customer Service Agent for a well-known social media platform in Lisbon and work while living in sunny Portugal. Apply now and discover what it’s like to live and work in Lisbon.

- URL: https://www.yobbers.com/en/vacancies-abroad/work-customer-service-social-media-lisbon
- Status: active
- Published: 24 March, 2026
- Location: Lisbon and Portugal
- Categories: Customer Service
- Languages: Dutch (Native) and English (B2 - Upper intermediate)
- Salary: €1,345 - €1,445 gross
- Working hours: 40
- Minimum age: 20
- Accommodation: positive

## Description

Do you love social media and enjoy helping others? Then this Customer Service Agent role in Lisbon is exactly what you’re looking for. Start your adventure in Portugal and experience life like a local.Your new job in customer serviceAs a Customer Service Agent, you work for a well-known social media platform with a strong focus on e-commerce. You support users via phone and email, making sure their questions are solved quickly and professionally, whether it’s about orders, logistics, or accounts. In your daily work, you handle both inbound and outbound calls and messages. You investigate user reports, monitor quality, and ensure everything is resolved within the agreed timeframes. During busy periods, you stay organized and switch quickly, making sure every user gets the help they need. More complex cases? You pass them on to the right team. You start with a paid training, so you feel fully prepared from day one. No experience needed, just motivation. 💻Living and working in LisbonLiving in Lisbon means enjoying sunshine, culture, and a relaxed lifestyle. After work, you stroll through the charming streets of Alfama, hop on the iconic tram 28, or watch the sunset from Miradouro da Senhora do Monte. On weekends, you explore beaches like Cascais or wander through cozy streets filled with local restaurants and cafés. Thanks to the mild climate, amazing food, and international vibe, you quickly feel at home. Your accommodation is arranged, so you can fully focus on your new life in Portugal. Meet new people, explore the city, and enjoy everything Lisbon has to offer. ☀The employer offers contracts from 6 months onwards. You need to be available for at least 6 months, with the willingness to stay for 12 months or longer.Ready to start working in Lisbon? Apply today and begin your international adventure! ✈

## What am I going to do?

- Handle both inbound and outbound conversations with users
- Investigate and resolve issues for buyers, sellers, and content creators, such as questions about orders and logistics
- Review reports carefully and make sure everything is handled within the agreed time and quality standards
- Escalate more complex cases to the right team following the correct procedures

## What do I bring?

- Fluent Dutch and good English skills (B2)
- Strong communication skills and a friendly, professional approach
- Interest in social media and e-commerce
- Ability to work with different systems and stay accurate
- A high school diploma and a Certificate of Conduct (VOG)
- European nationality

## Why you don't want to miss this chance!

- Accommodation included
- Start bonus and performance bonus on top of your salary
- Health insurance included
- Daily meal allowance
- Paid training to get you started

## Perks

### Accommodation provided 🏠

With this job, your employer can arrange accommodation for you. Convenient, right? Opt for this and your rent and other living costs are deducted directly from your salary, saving you the search and paperwork. You get the opportunity to live with your colleagues and start making new friends already from home! Would you rather find your own place? That's no problem at all! Check out our page on finding housing abroad to get more information.

### Health insurance included 🏥

Your future employer will help out with your health insurance so that you can have peace of mind while living abroad.

### Monthly performance bonus 💰

In addition to your monthly salary, you have the opportunity to earn a bonus in this position, based on your performance. Curious about the details? Our recruiters will tell you more once you apply!

## Frequently Asked Questions

### Does my job abroad include flights and accommodation?

It depends on the employer. Many offer a relocation package that includes flights and accommodation. In Portugal, many jobs include accommodation and flights provided by the employer, making your move abroad much easier. In Greece, Malta and Madrid, companies often offer flights and temporary housing for the first few weeks while you search for your own place. These details are always clear in the job description or can be confirmed with your Yobbers recruiter. If you are looking for flights, we recommend you to look for your best options via Skyscanner.

### What are the benefits of working abroad?

Working abroad is a great way to enhance your CV because it shows you’re adaptable, open to new experiences, and able to work well in different cultures. Employers appreciate this kind of international experience. Plus, it’s an excellent opportunity to develop new skills, grow personally, and expand your professional network. Working abroad opens doors to more career opportunities, both abroad and back home.

### Why go abroad with Yobbers?

With more than 10 years of experience in international recruitment, Yobbers has already helped over 9,000 people find jobs abroad across Europe. We partner with reliable European employers to make the process simple, personal, and transparent. Our work is trusted by candidates worldwide, with over 1.000 reviews and an average 4.8-star rating on Trustpilot. Our recruiters live and work abroad themselves, so they truly understand what it’s like to start a new life and career in another country and are here to help you do the same.

### Can I work or travel abroad together with friends, a partner, or family?

Yes! Just tell your Yobbers recruiter you would like to work abroad together, and they’ll try to find jobs for you at the same company or location. You each apply individually. Plus, you can earn up to €1000 with our Referral Program when you invite others to join you abroad. Many others did go abroad together!

### Can I apply for a job abroad via Yobbers for free?

Yes! Applying for a job abroad with Yobbers is completely free of charge. This includes creating your profile, uploading your CV, applying for verified jobs in Europe, and the guidance you’ll receive throughout the process. We work directly with trusted European employers, so there are no agency costs or hidden charges for candidates.

### How does the application process work?

The Yobbers application process is fast, transparent, and designed to help you find the right job abroad in Europe. We recommend applying two to three months in advance, although some employers hire immediately. Apply online: Create your free profile, upload your CV, and apply for jobs abroad that interest you. If you are still exploring options, our recruiters can help you discover different roles and destinations across Europe. Meet your recruiter: We’ll get to know your background, motivation, and preferred destination to match you with the right employer. Interview with your future employer: Prepare with our guidance and meet your future employer online. Start your adventure: Once you are hired, we help you prepare for your move abroad by sharing practical tips about flights, accommodation, and relocation.


## Apply

[Apply now](https://www.yobbers.com/en/vacancies-abroad/work-customer-service-social-media-lisbon/application)