# Work in Porto as a Dutch-speaking Customer Service Agent in mobility: office or remote

Work as a Dutch-speaking Customer Service Agent in Porto for a leading European company in mobility and road infrastructure. Work on-site in Porto, or remote in the Porto area. Flight, accommodation and health insurance are arranged.

- URL: https://www.yobbers.com/en/vacancies-abroad/work-in-portugal-porto-dutch-customer-service-agent-mobility
- Status: active
- Published: 6 March, 2026
- Location: Porto and Portugal
- Categories: Customer Service
- Languages: Dutch (Native) and English (B2 - Upper intermediate)
- Salary: €1,385 - €1,585 gross
- Minimum age: 18
- Accommodation: positive

## Description

Ready for a new adventure in Portugal? Start as a Dutch-speaking Customer Service Agent in Porto for a leading European company in mobility and road infrastructure. You work on-site or remotely from home, if you live in Porto or the surrounding area.Work in PortoIn this role, you are the first point of contact for customers who have questions about invoices, payments, and toll roads. You help them through digital channels, handle complaints, and make sure everything is correctly recorded in the system. You also support with invoicing, collections, and other administrative tasks to keep the payment process running smoothly. Sometimes you communicate with official authorities, such as the police or regulatory bodies, making sure all information is handled professionally and on time. Together with your colleagues, you deliver reliable and friendly service every day. You work full-time in shifts, rotating between daytime, evening, and weekend shifts. 🤝Porto, your new homeNarrow streets filled with colorful houses, sunsets over the Douro river, and evenings with traditional fado music, Porto surprises you every day. In your free time, surf the Atlantic waves, enjoy a fresh pastel de nata, or wander through the charming Ribeira district. You can also join free activities like language classes, surf lessons, and cooking workshops. A great way to meet new people and discover Portugal up close.Why wait any longer? Apply today and start your adventure in Porto! 🇵🇹

## What am I going to do?

- Support customers through digital channels with questions about services and payments
- Communicate with official authorities when needed
- Register requests, complaints, and information correctly in the system
- Contribute to invoicing and payment processes

## What do I bring?

- You speak fluent Dutch and good English (B2)
- You have a completed secondary school diploma
- You have a customer-focused mindset and a strong eye for detail
- Portugese documents (NIF & CRUE) required when working remotely, on-site these are not needed.

## Why you don't want to miss this chance!

- Accommodation arranged by the employer (only if you work on-site)
- Flight ticket included, plus airport pick-up on arrival
- Health insurance included
- Free language, surf, and cooking classes, plus team events
- Fully paid training
- Work remotely if you live in Porto or the surrounding area, or on-site at the office

## Perks

### Accommodation provided 🏠

With this job, your employer can arrange accommodation for you. Convenient, right? Opt for this and your rent and other living costs are deducted directly from your salary, saving you the search and paperwork. You get the opportunity to live with your colleagues and start making new friends already from home! Would you rather find your own place? That's no problem at all! Check out our page on finding housing abroad to get more information.

### Flight included 🛩️

Your employer will book and pay your trip for you. 🧑🏽‍✈️ This could be by plane, but you can also opt for a bus or train journey. In some cases, you don't have to pay anything in advance, whereas in other cases, the costs are reimbursed after a few months. Our recruiters will discuss this with you once you apply!

### Health insurance included 🏥

Your future employer will help out with your health insurance so that you can have peace of mind while living abroad.

### Free language course 🗣️

Although you don't need it to be able to work abroad, how lovely would it be to know the basics of the country's local language where you're living in?! Upon availability your employer offers you a free language course to become a true local. 😎

## Frequently Asked Questions

### Does my job abroad include flights and accommodation?

It depends on the employer. Many offer a relocation package that includes flights and accommodation. In Portugal, many jobs include accommodation and flights provided by the employer, making your move abroad much easier. In Greece, Malta and Madrid, companies often offer flights and temporary housing for the first few weeks while you search for your own place. These details are always clear in the job description or can be confirmed with your Yobbers recruiter. If you are looking for flights, we recommend you to look for your best options via Skyscanner.

### What are the benefits of working abroad?

Working abroad is a great way to enhance your CV because it shows you’re adaptable, open to new experiences, and able to work well in different cultures. Employers appreciate this kind of international experience. Plus, it’s an excellent opportunity to develop new skills, grow personally, and expand your professional network. Working abroad opens doors to more career opportunities, both abroad and back home.

### Why go abroad with Yobbers?

With more than 10 years of experience in international recruitment, Yobbers has already helped over 9,000 people find jobs abroad across Europe. We partner with reliable European employers to make the process simple, personal, and transparent. Our work is trusted by candidates worldwide, with over 1.000 reviews and an average 4.8-star rating on Trustpilot. Our recruiters live and work abroad themselves, so they truly understand what it’s like to start a new life and career in another country and are here to help you do the same.

### Can I work or travel abroad together with friends, a partner, or family?

Yes! Just tell your Yobbers recruiter you would like to work abroad together, and they’ll try to find jobs for you at the same company or location. You each apply individually. Plus, you can earn up to €1000 with our Referral Program when you invite others to join you abroad. Many others did go abroad together!

### Can I apply for a job abroad via Yobbers for free?

Yes! Applying for a job abroad with Yobbers is completely free of charge. This includes creating your profile, uploading your CV, applying for verified jobs in Europe, and the guidance you’ll receive throughout the process. We work directly with trusted European employers, so there are no agency costs or hidden charges for candidates.

### How does the application process work?

The Yobbers application process is fast, transparent, and designed to help you find the right job abroad in Europe. We recommend applying two to three months in advance, although some employers hire immediately. Apply online: Create your free profile, upload your CV, and apply for jobs abroad that interest you. If you are still exploring options, our recruiters can help you discover different roles and destinations across Europe. Meet your recruiter: We’ll get to know your background, motivation, and preferred destination to match you with the right employer. Interview with your future employer: Prepare with our guidance and meet your future employer online. Start your adventure: Once you are hired, we help you prepare for your move abroad by sharing practical tips about flights, accommodation, and relocation.


## Apply

[Apply now](https://www.yobbers.com/en/vacancies-abroad/work-in-portugal-porto-dutch-customer-service-agent-mobility/application)