# Become a German-speaking Customer Service Agent in Athens

Work as a Customer Service Agent (m/w/d) in Athens and support customers by phone, email and chat. Wanting to work abroad in Greece? Apply now, and start with a paid flight, four weeks of hotel accommodation and a free Greek course.

- URL: https://www.yobbers.com/en/vacancies-abroad/working-in-greece-athens-german-speaking-customer-service-agent-coffee-machines
- Status: active
- Published: 4 September, 2026
- Location: Athens and Greece
- Categories: Customer Service
- Languages: German (Native) and English (C1 - Advanced)
- Salary: €1,400 - €1,750 gross
- Working hours: 40
- Minimum age: 18
- Accommodation: temporary

## Description

As a Customer Service Agent (m/w/d) in Athens you support German-speaking customers of an international manufacturer of coffee machines and grinders. You work in after-sales support and answer questions about operation, warranty and repairs by phone, email and chat. Your team is international and your customers sit in Germany, the UK and Ireland.Your new job in Customer Service for coffee machinesYour employer builds high-end coffee machines and grinders that stand in kitchens and +small cafés across Europe. You answer questions about operation, warranty and spare parts, and you narrow down technical problems with the customer, for example when a grinder jams or the milk nozzle stops frothing. Everything runs through phone, email and chat, and you log it in Salesforce. Alongside German-speaking customers you also help customers from the UK and Ireland. More complex cases go to experienced colleagues, and that is a step you can grow into yourself. You work Monday to Friday from 10:00 to 19:00. ☕Your new life in AthensWhen your shift ends at 19:00, Athens is only just getting going. Most newcomers live in shared flats in Koukaki, Pangrati or Neos Kosmos, all three on the metro and full of small tavernas where a gyros costs just a few euros. After work you walk up Lykabettus for the sunset or meet colleagues for a beer in Exarchia. At the weekend the tram gets you to the beaches of the Athens Riviera in about 40 minutes, and in winter it carries on much the same, just with fewer people. What rent, groceries and going out actually cost is covered in our overview of what living in Greece really costs. If you want a picture of the city first, our page on working in Athens tells you everything you need to know. Your first four weeks are in a hotel paid by your employer, and so is your flight. All you need is your suitcase and a seat on the plane.Does that sound like your next chapter? Apply now and soon you will land in the vibrant Athens ! 🇬🇷

## What am I going to do?

- Support customers by phone, email and chat with questions about coffee machines and grinders
- Narrow down technical problems and solve them step by step with the customer
- Log requests and solutions in Salesforce
- Help German-speaking customers, plus English-speaking customers when the UK and Ireland lines get busy

## What do I bring?

- Native-level German and English at C1 level
- A high school diploma
- A clean certificate of conduct and a copy of your birth certificate
- EU citizenship or a valid work permit for Greece

## Why you don't want to miss this chance!

- Paid flight to Athens
- Four weeks of free hotel accommodation on arrival
- Hybrid working possible
- Fixed hours Monday to Friday, no weekend or night shifts

## Perks

### Temporary accommodation 🏠

With this vacancy, you will have temporary (hotel) accommodation arranged by the employer. How nice is that? Start your adventure abroad worry-free! Our recruiters will give you the details during your application process.

### Flight included 🛩️

Your employer will book and pay your trip for you. 🧑🏽‍✈️ This could be by plane, but you can also opt for a bus or train journey. In some cases, you don't have to pay anything in advance, whereas in other cases, the costs are reimbursed after a few months. Our recruiters will discuss this with you once you apply!

### Hybrid work 💻

Hybrid work combines the best of both worlds by allowing you to work from both the office and home. Enjoy the collaboration and social interaction offered by the office, or benefit from the peace and focus of working from home!

### Health insurance included 🏥

Your future employer will help out with your health insurance so that you can have peace of mind while living abroad.

## Frequently Asked Questions

### Does my job abroad include flights and accommodation?

It depends on the employer. Many offer a relocation package that includes flights and accommodation. In Portugal, many jobs include accommodation and flights provided by the employer, making your move abroad much easier. In Greece, Malta and Madrid, companies often offer flights and temporary housing for the first few weeks while you search for your own place. These details are always clear in the job description or can be confirmed with your Yobbers recruiter. If you are looking for flights, we recommend you to look for your best options via Skyscanner.

### What is the Yobbers Referral Program?

With the Yobbers Referral Program, you can invite your friends to work abroad and earn €1,000 in rewards when they get hired. Simply share your personal referral link from your Yobbers account. When your friends apply through your referral link, start their job abroad, and successfully complete their three-month probation period, you’ll receive your reward. It’s our way of saying thank you for helping others start their adventure abroad!

### Why go abroad with Yobbers?

With more than 10 years of experience in international recruitment, Yobbers has already helped over 9,000 people find jobs abroad across Europe. We partner with reliable European employers to make the process simple, personal, and transparent. Our work is trusted by candidates worldwide, with over 1.000 reviews and an average 4.8-star rating on Trustpilot. Our recruiters live and work abroad themselves, so they truly understand what it’s like to start a new life and career in another country and are here to help you do the same.

### What should I arrange before moving abroad (documents, insurance, etc.)?

Before starting your job abroad, ensure you have arranged the essential documents such as your passport and insurances. It is wise to secure health insurance, travel insurance, and liability insurance covering your stay abroad for the transition period. Sometimes your employer provides health insurance or other coverages as part of your employment contract or relocation package, so always confirm what is arranged for you and what you need to organize yourself. If you plan to work abroad longer term, you generally need to register with the local municipality, open a bank account, and understand the taxation and social security conditions in your destination country. To support your preparation, consult our checklist and FAQ about working abroad for thorough guidance.


## Apply

[Apply now](https://www.yobbers.com/en/vacancies-abroad/working-in-greece-athens-german-speaking-customer-service-agent-coffee-machines/application)