Jobbeschreibung
Would you like to have an interesting and exciting job in a growing and innovative sector? If your answer is Yes, then start working with us!
For our location Lisbon, Portugal we are currently looking for a German speaking Customer Service Representatives (male/ female) to join us in our contact center.
Our client:
Ubisoft Entertainment SA is a leading creator, publisher and distributor of interactive entertainment and services, with a rich portfolio of world-renowned brands, including Assassin’s Creed, Just Dance, Tom Clancy’s video game series, Rayman, Far Cry and Watch Dogs. The teams throughout Ubisoft’s worldwide network of studios and business offices are committed to delivering original and memorable gaming experiences across all platforms, including consoles, mobile phones, tablets and PCs. In the business of heroes Ubisoft is serious about fun!
Responsibilities:
To consistently provide solutions to consumers and deliver an exceptional customer experience with every interaction in specified native or near-native language by webmail.
To act with autonomy and creativity to delight and astound customers with knowledge and passion for our products.
To consistently look for opportunities to improve the customer experience by sharing consumer feedback and recommendations to Ubisoft.
Profile:
- Be native in German
- Excellent level of English [C1/C2 in CERF]
- Feel passionate about the gaming industry and be an active gamer
- Show strong logical thinking, good communication and team player
- Have consumer oriented mind-set and willingness to provide the best service
- Have technical knowledge and technical support experience will be considered a plus
Join us in a vibrant, multi-cultural city center environment. Explore your career possibilities and work on your Personal Development. Above all, enjoy the experience of working with highly prestigious brands!
Was erwartet ihr von mir?
Advanced German (C2 or Native)
Technical Knowledge (Troubleshooting)
Gaming Knowledge
Gehaltsinfos
Das Gehalt für diese Position wird im Laufe des Bewerbungsprozesses besprochen.
Kennst du jemanden, der perfekt für diesen Job wäre? Gib deinen Empfehlungscode weiter und erhalte eine 1.000 € Empfehlungsprämie bei erfolgreichem Angebot!
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