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Work as a Customer Service Agent for a leading European cloud provider in Lisbon!

  • Customer Service Agent
  • Lisbon, Portugal
  • Accommodation provided
  • Minimum 6 months
  • French and English
  • €895 gross


Ready to dive into a dynamic career opportunity? Become a Customer Service Agent in Lisbon with a leading European cloud provider!

Your mission? To be the voice of assistance, aiding customers through phone, email, and chat channels with any questions regarding orders, subscriptions, and invoices. Prioritizing excellence, ensure every interaction delivers a superior customer experience. You'll be the driving force behind resolving customer queries, diligently following up until each issue is fully resolved within agreed deadlines. But it doesn't end there. Collaboration is key. Seamlessly interact with various departments to ensure the smooth processing of customer requests, guaranteeing clients receive top-notch service at every turn.

The employer offers accommodation which you can rent at a low price, but if you want to find your own place in your dream location this is also possible. You can have a look at the offers of our housing partners Housing Anywhere or Spotahome. We also recommend that you read our tips on finding accommodation abroad. 🏡

Lisbon, with its vibrant culture, stunning architecture, and rich history, offers an unparalleled quality of life. Enjoy the city's beautiful weather, delicious cuisine, and laid-back lifestyle while exploring its charming neighborhoods and picturesque streets. From the historic Alfama district with its narrow cobblestone streets to the trendy Chiado area filled with boutiques and cafes, there's always something new to discover in Lisbon. Plus, with its proximity to breathtaking beaches and scenic landscapes, you'll have plenty of opportunities for outdoor adventures and weekend getaways.

Excited to embark on this journey? Apply now!
Read more about this vacancy

Why you don't want to miss this chance!

Housing Possibility
Performance bonus
An international and multicultural work environment

What do you have to do?

  • Provide assistance to customers via phone, email, and chat for inquiries about orders, subscriptions, and invoices

  • Ensure top-notch service delivery to guarantee an exceptional customer experience

  • Resolve customer queries promptly and diligently, meeting agreed deadlines for resolution

  • Collaborate with different departments for seamless processing of customer requests

What do we expect of you?

  • Fluent French and good English skills (B2)

  • European Citizenship or valid work permit for Portugal

  • You are customer oriented and have strong communication skills

  • Ability to work independently

This application process is with Yobbers

From the beginning of the application until you start your new job and even after, we are here to help you during the entire process. With Yobbers by your side, you are not alone.

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Frequently asked questions

When you go to work abroad, you receive an employment contract from your new employer abroad. You are not employed by Yobbers, unless you applied for a job at Yobbers directly.
When you work abroad, it is necessary to have health insurance, travel insurance, and liability insurance. It is important to consider which insurance suits you best. Sometimes, the employer abroad may provide health insurance. Always inquire with your employer about what they can arrange for you. If you plan to work abroad for an extended period, it is necessary to register with the municipality where you work and reside. Feel free to send us a message if you have any questions!
No! The contact, advice, service, and help given during the recruitment process by Yobbers are free, you don't have to pay us anything! Depending on the job and the employer, you may have to pay for your flight and accommodation yourself. This is always clearly indicated in the vacancies and discussed during the application process.
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