Job description
Do you love social media and enjoy helping others? Then this Customer Service Agent role in Lisbon is exactly what you’re looking for. Start your adventure in Portugal and experience life like a local.
Your new job in customer service
As a Customer Service Agent, you work for a well-known social media platform with a strong focus on e-commerce. You support users via phone and email, making sure their questions are solved quickly and professionally, whether it’s about orders, logistics, or accounts. In your daily work, you handle both inbound and outbound calls and messages. You investigate user reports, monitor quality, and ensure everything is resolved within the agreed timeframes. During busy periods, you stay organized and switch quickly, making sure every user gets the help they need. More complex cases? You pass them on to the right team. You start with a paid training, so you feel fully prepared from day one. No experience needed, just motivation. 💻
Living and working in Lisbon
Living in Lisbon means enjoying sunshine, culture, and a relaxed lifestyle. After work, you stroll through the charming streets of Alfama, hop on the iconic tram 28, or watch the sunset from Miradouro da Senhora do Monte. On weekends, you explore beaches like Cascais or wander through cozy streets filled with local restaurants and cafés. Thanks to the mild climate, amazing food, and international vibe, you quickly feel at home. Your accommodation is arranged, so you can fully focus on your new life in Portugal. Meet new people, explore the city, and enjoy everything Lisbon has to offer. ☀
Ready to start working in Lisbon? Apply today and begin your international adventure! ✈