Job description
Introduction
Start as a Customer Service Agent in Athens and help customers when their electronic devices stop working or need support with general product questions. You will join an international team working for a major player in the device protection industry, contributing to an excellent customer experience. This is a brand-new project, which means you’ll start together with a new group of colleagues and have plenty of opportunities to learn, grow, and develop your career.
Your job as a Customer Service Agent
In this role, you are the first point of contact for customers who need assistance. This could include questions about warranties, submitting a claim for a defective device, or checking the status of a repair. Customers often reach out when they feel frustrated, and that’s exactly when you can make the biggest difference. You listen carefully to their situation, ask the right questions, and guide them step by step toward a solution. You will review warranty conditions, provide updates on repairs or replacements, and ensure that every case is accurately documented in the system. Your focus is entirely on helping customers and providing clear solutions. Before you start, you will receive a fully paid training, so you know exactly how to support customers and work with the systems. Since this is a new project, you will help build the team from the beginning. As the project grows, new opportunities will arise to move into bigger positions. 📈
Your new life in Athens
Living and working in Athens means experiencing a city where history, culture, and sunshine come together. With more than 300 days of sunshine per year, you can enjoy a relaxed Mediterranean lifestyle. After work, you can wander through the charming streets of Plaka, grab an iced coffee on a sunny terrace, or admire the view of the Acropolis from a rooftop bar. In the weekends, explore local markets, taste Greek dishes like souvlaki and mezze, or take a ferry to one of the beautiful Greek islands. Athens has a vibrant international community, making it easy to meet new people and quickly feel at home.
Can you already imagine yourself living and working in sunny Athens while helping build a brand-new international project with great career growth opportunities? Apply today and start your adventure in Greece. 🌍
Why you don't want to miss this chance!
What am I going to do?
What do I bring?
Salary information
The salary for this position is between €1,300 and €1,500 gross per month.