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Greece
Work in Athens as a French-speaking Customer Support Agent (B2C) for Canon

Work in Athens as a French-speaking Customer Support Agent (B2C) for Canon

Athens, Greece
  • Position B2C Customer Support Agent
  • Accommodation Temporary accommodation provided
  • Minimum availability 1 year
  • Language information French and
Language level information
  • A1 - Beginner

    Can understand and use basic phrases, introduce myself, and ask and answer simple questions about personal details.

  • A2 - Elementary

    Can communicate in simple and routine tasks, describe my background and immediate environment, and write short, simple texts.

  • B1 - Intermediate

    Can understand standard texts, handle most social interactions, and express opinions on familiar topics both orally and in writing.

  • B2 - Upper Intermediate Required for English

    Can understand the main ideas of complex texts, interact with native speakers with some ease, and write detailed texts on a variety of topics.

  • C1 - Advanced

    Can understand complex texts, speak fluently and accurately, and write well-structured texts on various subjects.

  • C2 - Proficient

    Can understand, speak, read, and write fluently and precisely, similar to a native speaker.

Job description

Are you ready to grow your career in customer support at one of the world’s most iconic tech brands? Join Canon’s team in sunny Athens and help French-speaking customers with everything from choosing the right product to solving technical issues.

Your workday as a B2C Customer Support Agent
As a B2C Canon Customer Support Agent, you'll handle customer inquiries via phone and email. You'll guide customers through product comparisons, user settings, troubleshooting, and repair requests. This hybrid role (70% remote)  includes hands-on training and about five in-office sessions per month.  No experience yet? No problem! You’ll receive full training and ongoing coaching to help you feel confident in your role. With a mix of technical and customer-focused challenges, every day brings something new. 

Life in Greece 🇬🇷
Athens is where ancient history meets modern Mediterranean life. Enjoy scenic views from Lycabettus Hill, sip coffee at cozy cafés in Plaka, or take a short tram ride to the beach for a sunset swim. Whether you're into culture, food, or sea views: Greece has it all. Plus, you’ll work in an international environment with colleagues from all over Europe, making it easy to feel right at home.

Why you don't want to miss this chance!

Temporary hotel accommodation provided
Hybrid working (70%)
Flight included
Free Greek language course
Paid training
Company events (e.g. sports)

What am I going to do?

Support French-speaking customers via email & phone
Assist with repairs, troubleshooting, and product advice
Keep CRM records up to date and share feedback with the team

What do I bring?

Fluency in French and good English skills (B2 level)
Customer-focused, tech-savvy, and solution-oriented
Strong written communication, typing speed and familiarity with Windows or Mac OS
A clear certificate of good conduct and an EU citizenship or a work permit for Portugal
Availability to work full-time (40 hours)

Salary information

The salary for this position is €1,045 gross per month.

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