Job description
Ready for a fresh start abroad? As a French-speaking Customer Service Agent for a german car company, you’ll help customers with all their questions — whether it’s via chat, phone, or email. You're friendly, solution-oriented, and make sure every conversation ends on a positive note. And the best part? You’ll do all of this remotely from your new home in Portugal! 🌍
Your role as a French-speaking Customer Service Agent
In this role, you'll handle a wide range of customer inquiries — from explaining products to solving technical issues. It's your job to make sure everything is clearly documented and will work closely with your team to achieve the best results. You’re detail-oriented, a great communicator, and always put the customer first. You'll receive all the tools and training you need, so experience is a plus but definitely not a must. What really counts is your motivation to learn, grow, and genuinely help customers.
In this role, you'll handle a wide range of customer inquiries — from explaining products to solving technical issues. It's your job to make sure everything is clearly documented and will work closely with your team to achieve the best results. You’re detail-oriented, a great communicator, and always put the customer first. You'll receive all the tools and training you need, so experience is a plus but definitely not a must. What really counts is your motivation to learn, grow, and genuinely help customers.
Living and working in Portugal
Although you’ll be working fully remote, your adventure starts in Lisbon — where you’ll have the option to stay in company-arranged shared accommodation. After that, you're free to choose where you want to live in Portugal: from exciting cities like Porto or Lisbon to a quiet seaside village. 🇵🇹 In your free time, soak up the Portuguese lifestyle: enjoy a pastel de nata on a sunny terrace, explore local markets, or plan a weekend getaway to the Algarve. Portugal isn’t just beautiful — it’s also a hotspot for young internationals, so you’ll quickly build a social network. Combine work and relaxation in a place that feels like a holiday! ☀️
Although you’ll be working fully remote, your adventure starts in Lisbon — where you’ll have the option to stay in company-arranged shared accommodation. After that, you're free to choose where you want to live in Portugal: from exciting cities like Porto or Lisbon to a quiet seaside village. 🇵🇹 In your free time, soak up the Portuguese lifestyle: enjoy a pastel de nata on a sunny terrace, explore local markets, or plan a weekend getaway to the Algarve. Portugal isn’t just beautiful — it’s also a hotspot for young internationals, so you’ll quickly build a social network. Combine work and relaxation in a place that feels like a holiday! ☀️
Ready to start your next adventure abroad? Apply now and start working remotely from Portugal!
Why you don't want to miss this chance!
Remote job in Portugal
Health insurance included
Full onboarding and support at the start of your employment
Career development opportunities and possibilities of growth in the company
Free Portuguese language course, surfing and cooking lessons and other activities
What am I going to do?
Helping customers via phone, email, or chat
Process customer information in the CRM system
Maintain professional and empathetic communication with customers
Collaborate with colleagues and provide feedback on areas for improvement
What do I bring?
You are fluent in French and have good English skills (B2)
You are empathetic, resilient under pressure, and customer-focused (experience in customer service is a plus)
You can work independently and are digitally savvy
An EU-Citizenship or a valid work permit for Greece and availability to work full-time (40 hours)
Salary information
The salary for this position is €1,300 gross per month.
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