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€500
Work in Portugal
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Work in Lisbon for well-known Search Engine Company!

  • Customer Support Specialist
  • Lisbon, Portugal
  • Accommodation provided
  • Minimum 6 months
  • French and
  • €895 - €1,110 gross

Description

A well-known search engine company is looking for a new addition to their team as a Customer Support Specialist for the French market. Your responsibilities will include handling customer inquiries related to product features, technical issues, and other questions. A high level of customer satisfaction is aspired, so you will resolve incoming requests regarding e-commerce, software, hardware, and wireless connectivity issues. So being friendly, motivated and solution oriented is of importance. You will also maintain data security in all systems, as well as document customer interactions accurately. You maintain a consistent brand voice and deliver quality service over the phone, email, social media, live chat, and messaging channels. This position includes evening, weekend, and holiday shifts, which is why being flexible is a plus. 💻

The employer offers accommodation which you can rent at a low price, but if you want to find your own place in your dream location this is also possible. You can have a look at the offers of our housing partners Housing Anywhere or Spotahome. We also recommend that you read our tips on finding accommodation abroad. 🏡

After work you can explore the beautiful culture of Portugal. Why not get some inspiration from our blog about a typical day in Portugal? Portugal has a lot to offer, from its architecture, to delicious traditional food. Now there is only one more question left to ask: where will you go to first? Lisbon, Porto, or somewhere else? ☀️


Read more about this vacancy

Why you don't want to miss this chance!

An international and multicultural work environment
Housing Possibility
Performance and complexity bonus

What do you have to do?

  • Responding to customer requests via phone, email, chat, social media, and messaging channels.

  • Provide support with technical issues and general inquiries

  • Maintain a consistent brand image and brand tone

  • Work flexible hours

  • Adhere to confidentiality guidelines

What do we expect of you?

  • Good levels of French and English

  • Motivated, goal-oriented, and customer-oriented abilities

  • Relocation to Portugal

Hi, I’m Linda.

I’ve traveled all over the world and loved every minute of it! 🌎 I’ve met friends who have turned into family and experienced exciting adventures. I couldn’t be happier to inspire others to do the same! 🌞

#Yobber's adventures featured

Would you also like to see your photo here? Share your photo on Instagram with #yobbers

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