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girl smiling next to a phone and a thumbs up in lisbon
Jobs abroad
Portugal
Become a French-speaking Customer Service Agent for a known tech company

Become a French-speaking Customer Service Agent for a known tech company

Lisbon, Portugal
  • Position Customer Service Agent
  • Accommodation Accommodation provided
  • Minimum availability 1 year
  • Language information French and
Language level information
  • A1 - Beginner

    Can understand and use basic phrases, introduce myself, and ask and answer simple questions about personal details.

  • A2 - Elementary

    Can communicate in simple and routine tasks, describe my background and immediate environment, and write short, simple texts.

  • B1 - Intermediate

    Can understand standard texts, handle most social interactions, and express opinions on familiar topics both orally and in writing.

  • B2 - Upper Intermediate Required for English

    Can understand the main ideas of complex texts, interact with native speakers with some ease, and write detailed texts on a variety of topics.

  • C1 - Advanced

    Can understand complex texts, speak fluently and accurately, and write well-structured texts on various subjects.

  • C2 - Proficient

    Can understand, speak, read, and write fluently and precisely, similar to a native speaker.

Job description

Fluent in French? Join an innovative team at one of the world's leading tech companies in Lisbon, helping clients succeed on a revolutionary social media platform. With flights and accommodation included, you can start your adventure right away!

Your day as a Customer Service Agent
As a Customer Service Agent for a technology company, you will help clients get the most out of their campaigns. From troubleshooting to strategic advice, you’ll improve the advertising experience in an innovative environment. All in all, it is your responsibility to keep clients satisfied by proividing top-notch support! 📱

A typical day in Lisbon
Start your day in Lisbon with a freshly baked pastel de nata and a coffee at the local bar. Spend the afternoon relaxing on the golden beaches of Cascais or take a day trip to the magical town of Sintra. As the sun sets, find a spot at a miradouro to take in the beautiful views before exploring Lisbon's exciting nightlife: rooftop bars, live music and the sounds of fado are the perfect way to end the day!

Ready to experience it yourself? Pack your bags and start your adventure in Lisbon! 🇵🇹

Why you don't want to miss this chance!

Flight included
Accommodation provided
Performance bonus
Career development opportunities and possibilities of growth in the company
Health insurance included
Free Portuguese language course, surfing and cooking lessons and more

What am I going to do?

Provide support to other businesses via chat and email
Identify trends and solve problems for multiple SMB clients
Improve customer experience through product and tool support

What do I bring?

Fluent in French and good at English (B2 level)
A high school diploma
A clear certificate of good conduct and an EU citizenship or a work permit for Portugal
Availability to work full-time (40 hours)

Salary information

The salary for this position is €1,300 gross per month.

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