Job description
Are you ready to bring your sales talent to one of Europe’s fastest-growing hotel chains? As a French-speaking Inbound Sales Agent in Lisbon, you’ll be the first point of contact for guests looking to book a stay at one of the many hotels across Europe. You’ll work in a dynamic, international team, matching guests with the perfect stay—all while enjoying life in one of the sunniest cities in Europe.
Your new role in Lisbon
In this role, you’ll provide excellent reservation support via phone and email to French-speaking customers and occasionally to the UK market. Whether answering questions about room rates, amenities, or availability—you’ll offer a warm, informative, and professional experience. Using sales techniques and product knowledge, you'll convert inquiries into bookings, build customer loyalty, and support the brand’s continued success. With full training provided, you’ll be set up for success from day one!
In this role, you’ll provide excellent reservation support via phone and email to French-speaking customers and occasionally to the UK market. Whether answering questions about room rates, amenities, or availability—you’ll offer a warm, informative, and professional experience. Using sales techniques and product knowledge, you'll convert inquiries into bookings, build customer loyalty, and support the brand’s continued success. With full training provided, you’ll be set up for success from day one!
Living and working in Lisbon
Lisbon is a city full of charm, history, and coastal beauty. From scenic viewpoints to trendy cafés and weekend markets, there's always something new to discover. After work, relax by the beach, enjoy a sunset stroll through Alfama, or share tapas with new friends in Bairro Alto. With a strong expat community, a relaxed lifestyle, and over 300 days of sunshine a year, Lisbon is the perfect place to balance work and life. Plus, with included accommodation, a paid flight, and relocation support, starting your new chapter in Portugal is easier than ever! 🇵🇹
Lisbon is a city full of charm, history, and coastal beauty. From scenic viewpoints to trendy cafés and weekend markets, there's always something new to discover. After work, relax by the beach, enjoy a sunset stroll through Alfama, or share tapas with new friends in Bairro Alto. With a strong expat community, a relaxed lifestyle, and over 300 days of sunshine a year, Lisbon is the perfect place to balance work and life. Plus, with included accommodation, a paid flight, and relocation support, starting your new chapter in Portugal is easier than ever! 🇵🇹
Why you don't want to miss this chance!
Flight reimbursement
Shared accommodation provided
Health insurance included
Monthly performance bonuses
Relocation bonus
Career growth opportunities
What am I going to do?
Support customers via phone and email in French and English
Convert incoming calls into bookings through friendly and professional communication
Help with questions about prices, hotel details, reservations, and loyalty programs
What do I bring?
Native-level French and good English skills (B2 level)
Availability to work full-time (40 hours)
Strong communication skills and a passion for hospitality and travel (experience in CS is a plus)
You can provide a EU-Citizenship or a valid work permit for Portugal
Salary information
The salary for this position is €1,300 gross per month.
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