Job description
Looking for a job where you can truly make a difference, all while living in sunny Valencia? At Odido, you'll support customers in a personal and meaningful way, creating clear, human connections every day.
Your job at Odido
Working for Odido means no two days are the same — and that’s exactly what makes it so exciting. As a CustomerSupport Specialist, you’ll help Dutch-speaking customers with questions about mobile, internet, and TV. Whether it’s a quick fix or a more complex issue, you make technology feel simple and approachable. Odido is one of the biggest telecom providers in the Netherlands and stands for clear, hassle-free communication. You'll work from sunnyValencia
in a young, international team within a scale-up that values your input and gives you space to grow.But you won’t stop there. You'll also spot recurring issues, suggest improvements, and help shape a smarter, smoother customer experience. Your ideas makes a real impact on both the customer journey and the way we work as a team.
Why life in Valencia is amazing
Valencia offers the perfect balance between vibrant city life and relaxed coastal vibes. With over 300 days of sunshine a year, beautiful beaches nearby, and a rich mix of culture, food, and history, it’s no wonder so many people fall in love with this city. Whether you're enjoying tapas on a lively plaza, cycling through Turia Park, or dancing at a local festival, every day feels like a mini escape. The best part? It’s easy to make new friends. You’ll be part of a young, international team where after-work drinks and weekend trips are the norm. Valencia isn’t just a great place to live — it’s a place to grow, connect, and enjoy life to the fullest.Ready for your job at Odido in Valencia? Apply now and experience it for yourself!
Why you don't want to miss this chance!
Enjoy extras like Spanish lessons, bootcamps, and team-building activities
Free breakfast and lunch at the office
Support from our housing partner
Fast-track growth opportunities
What am I going to do?
Answering customer questions via phone
Identifying, resolving, or escalating issues
Representing the company in a friendly, clear, and human way
Accurately maintaining customer records
Collaborating with internal teams to continuously improve the customer experience
What do I bring?
Fluency in Dutch and good English skills (B2 level)
People-minded with strong communication skills
Tech-savvy, empathetic, and patient
Able to work independently and as part of a team
Salary information
The salary for this position is €1,800 gross per month.
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Referral program details