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Work remote as a French-speaking Sales & Customer Service Agent

Work remote as a French-speaking Sales & Customer Service Agent

Bulgaria or Greece
  • Position Sales & Customer Service Agent
  • Accommodation Help with searching for accommodation provided
  • Minimum availability 1 year
  • Language information French
Language level information
  • A1 - Beginner

    Can understand and use basic phrases, introduce myself, and ask and answer simple questions about personal details.

  • A2 - Elementary

    Can communicate in simple and routine tasks, describe my background and immediate environment, and write short, simple texts.

  • B1 - Intermediate

    Can understand standard texts, handle most social interactions, and express opinions on familiar topics both orally and in writing.

  • B2 - Upper Intermediate

    Can understand the main ideas of complex texts, interact with native speakers with some ease, and write detailed texts on a variety of topics.

  • C1 - Advanced

    Can understand complex texts, speak fluently and accurately, and write well-structured texts on various subjects.

  • C2 - Proficient

    Can understand, speak, read, and write fluently and precisely, similar to a native speaker.

Job description

Are you ready to start your exciting career adventure? Whether you’re drawn to the bustling streets of Sofia or prefer the flexibility of working remotely from Greece or Bulgaria, a fantastic opportunity awaits as a Sales & Customer Service Agent!

Your role as a Sales & Customer Service Agent
In this dynamic role, you'll be the first point of contact for customers, addressing their inquiries via phone, e-mail, and chat. Your main focus is providing friendly, efficient, and solutions-oriented support. You'll work closely with a professional, international team to ensure every customer interaction is positive and productive. Key responsibilities include clarifying product details, assisting with payments, handling refunds, managing shipping and returns, and swiftly resolving any customer issues. The role requires flexibility, as you’ll work in various shifts to accommodate different time zones and customer needs. You get to choose: working 30 or 40 hours a week!

Where will you work abroad? πŸ‡¬πŸ‡·πŸ‡§πŸ‡¬
Do you want to work in the office in Sofia, or remote in Greece or Bulgaria? The choice is up to you! Living in Sofia means enjoying a city rich in culture, with vibrant markets, beautiful parks, and an active nightlife. Remote work from Greece or Bulgaria brings you a whole new lifestyle! In Greece, you'll experience a Mediterranean climate with picturesque coastlines and charming islands, perfect for a balanced work-life experience. Similarly, working remotely from Bulgaria allows you to enjoy picturesque landscapes and a peaceful environment. No matter where you choose to work abroad, the company offers a relocation package with practical support and a paid flight, plus health insurance and a monthly performance bonus to make your transition smooth and rewarding.

Ready to elevate your career and explore new horizons abroad? Apply now and kickstart your career in Greece or Bulgaria! ✈️

Why you don't want to miss this chance!

Flight and health insurance included
Relocation package: help with practical matters
Hotel paid for the first night
Monthly performance bonus
Career growth opportunities
Choice of working remotely from Bulgaria or Greece, or on-site in Sofia

What will I do?

Handle customer inquiries via phone, email, and chat with a friendly and solution-focused approach
Work collaboratively with an international team to deliver excellent customer service
Provide detailed product information and assist with payments, refunds, shipping, and returns

What do I bring?

Fluent in French, both written and spoken
Exceptional ability to build and maintain customer relationships
Strong social skills and a willingness to learn
Flexibility and a proactive, energetic approach

Salary information

The salary for this position is between €1,265 and €1,660 gross per month.

Know someone who would be perfect for this job? Share your referral code with them and get a €1,000 referral reward if they get hired. Referral program details This vacancy is excluded from both the referral program and Affiliate Program.