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Work as a French-speaking Contact Centre Agent in Malta!

  • Contact Centre Agent
  • Mosta, Malta
  • No accommodation provided
  • Minimum 1 year
  • French and
  • €1,200 - €1,300 gross
Language level information
  • A1 - Beginner

    Can understand and use basic phrases, introduce myself, and ask and answer simple questions about personal details.

  • A2 - Elementary

    Can communicate in simple and routine tasks, describe my background and immediate environment, and write short, simple texts.

  • B1 - Intermediate

    Can understand standard texts, handle most social interactions, and express opinions on familiar topics both orally and in writing.

  • B2 - Upper Intermediate

    Can understand the main ideas of complex texts, interact with native speakers with some ease, and write detailed texts on a variety of topics.

  • C1 - Advanced

    Can understand complex texts, speak fluently and accurately, and write well-structured texts on various subjects.

  • C2 - Proficient

    Can understand, speak, read, and write fluently and precisely, similar to a native speaker.

Description

Island life is waiting for you in Malta! 🏝️

As a Contact Centre Agent for an international airline, you will be answering customers' questions by phone and email and help them with any questions they may have. With your strong communication skills and organisational talent, you will pass on relevant customer feedback to your team leaders and maintain an overview of all reservations.

In this dynamic working environment, no two days are the same. After work? Time to discover your new home! Malta is known for its golden beaches, vibrant culture and beautiful nature. Even in winter, the temperature (almost) never drops below 15 degrees, so the island is the perfect destination to escape the cold winter. 🌞

Are you customer-orientated, self-confident and ready for island life? Then apply today and enjoy the sun in Malta soon!
Read more about this vacancy

Why you don't want to miss this chance!

A relocation allowance to cover your moving expenses
Chance to earn bonuses
Monthly team events
Opportunity to progress within the company
An international and ambitious team

What do you have to do?

  • Answering customer's questions over emails and phone calls

  • Transfer customer feedback further

  • Customer support

  • Processing of reservations

What do we expect of you?

  • Fluency in French and good English skills (C1)

  • Knowledge of MS Excel and MS Word

  • Strong communicational skills

  • English CV

This application process is with Yobbers

From the beginning of the application until you start your new job and even after, we are here to help you during the entire process. With Yobbers by your side, you are not alone.

Frequently asked questions

It is important that you speak the languages which are required for the job, in most cases that is your native language and English. This is always stated in the vacancies. But generally, you do not have to speak the native language, you can learn that once you are there!
When an experience or a certain degree is specifically requested in the offer, it is necessary to have it. This is indicated in the vacancies. Luckily, we have many opportunities which do not require any experience. Feel free to reach out via chat, then we can find the best fit for you!
For all job vacancies, it is important that you upload your most recent English CV so that our recruiters can forward your CV to the employer abroad. In your profile on our website, you can easily put together a CV using our CV template!
Not the right answer? Ask your question below or contact us via our chat.

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