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Become a Danish-speaking Customer Advisor for an online gaming company in Malta!

  • Customer Advisor
  • Sliema, Malta
  • Accommodation temporarily available
  • Minimum 12 months
  • Danish
  • €2,541 - €2,641 gross
English language level information
  • A1 Beginner

    I can formulate simple sentences and understand people who speak this language slowly. I can describe where I live and the people I know.

  • A2

    I can handle myself in social interactions, but cannot have a completely independent conversation. I can describe my family and friends, living, eduction, background and current job.

  • B1

    I can understand standard texts. I can give my opinion, plan and manage in many social interactive situations, for example when traveling.

  • B2

    I can understand difficult texts, and i can communicate my personal opinion without much hardship with other people that speak this language.

  • C1

    I can understand difficult texts without any problems and figure out the meaning of it. I can also articulate my words perfectly and write difficult texts of my own.

  • C2

    I understand everything I hear and read and can express myself fluently and precisely.

Description

Do you speak Danish? Then this is the position for you! As a customer advisor, you will become a part of the European customer support team of an internationally renowned gaming company. You will support customers with their questions and problems regarding betting, payments, verifications and accounts via live chat, email and telephone. A positive customer experience is your top priority!
When living and working in Malta, you will be accompanied by a holiday feeling every day. Use your free time to visit stunning beaches, go snorkelling or even scuba diving! Also, make sure to explore Malta's charming towns and enjoy the sun with your colleagues! ☀️

Are you ready for a life in Malta? Then apply today! 
Read more about this vacancy

Why you dont want to miss this chance!

Attractive salary package including bonuses
Health insurance provided by the employer
Hybrid working model
Many benefits such as free gym-membership and birthday leave
Career progression and development
The opportunity to gain relevant work experience in an international team

What do you have to do?

  • Dealing with customer queries and complaints via telephone, email and chat

  • Ensuring customer satisfaction

  • Collaborating with other departments to resolve customer queries

  • Promoting safe and responsible gaming behaviour

  • Maintaining knowledge of policies, procedures and licences

What do we expect of you?

  • Fluent Danish and very good English skills (B2)

  • Experience in customer support is an advantage

  • Excellent communication and problem-solving skills

  • Ability to multitask and prioritise your tasks

  • Strong computer literacy

  • Willingness to work in shifts and on weekends

Milena Baden

This application process is with Yobbers

From the beginning of the application until you start your new job and even after, we are here to help you during the entire process. With Yobbers by your side, you are not alone.

Frequently asked questions

This depends on how long you plan to move abroad. Unfortunately, the starting salary is often not enough to maintain two homes. In our experience, candidates choose to give up the lease or temporarily sublet.
In most jobs, it is complicated to take pets with you. Most of the time, if there is accommodation offered, it is not suitable for animals. Also, be aware that you often work 40 hours a week. So, in our experience, it is rather complicated to take your pet abroad. But the choice is yours, of course!
Do you have ambitions for your future? Many of the vacancies on our platform offer various career opportunities. If you show that you have what it takes, you can quickly move up within the organization. Sometimes this happens within three months. It is up to you what you make out of your time abroad!
Did not find what you were looking for? Ask your question below or contact us.

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