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Become a Danish-speaking Customer Advisor for an online gaming company in Malta!

  • Customer Advisor
  • Sliema, Malta
  • Temporary accommodation provided
  • Minimum 1 year
  • Danish and
  • €2,541 - €2,641 gross
Language level information
  • A1 - Beginner

    Can understand and use basic phrases, introduce myself, and ask and answer simple questions about personal details.

  • A2 - Elementary

    Can communicate in simple and routine tasks, describe my background and immediate environment, and write short, simple texts.

  • B1 - Intermediate

    Can understand standard texts, handle most social interactions, and express opinions on familiar topics both orally and in writing.

  • B2 - Upper Intermediate

    Can understand the main ideas of complex texts, interact with native speakers with some ease, and write detailed texts on a variety of topics.

  • C1 - Advanced

    Can understand complex texts, speak fluently and accurately, and write well-structured texts on various subjects.

  • C2 - Proficient

    Can understand, speak, read, and write fluently and precisely, similar to a native speaker.

Description

Do you speak Danish? Then this is the position for you! As a customer advisor, you will become a part of the European customer support team of an internationally renowned gaming company. You will support customers with their questions and problems regarding betting, payments, verifications and accounts via live chat, email and telephone. A positive customer experience is your top priority!
When living and working in Malta, you will be accompanied by a holiday feeling every day. Use your free time to visit stunning beaches, go snorkelling or even scuba diving! Also, make sure to explore Malta's charming towns and enjoy the sun with your colleagues! ☀️

Are you ready for a life in Malta? Then apply today! 
Read more about this vacancy

Why you don't want to miss this chance!

Attractive salary package including bonuses
Health insurance provided by the employer
Hybrid working model
Many benefits such as free gym-membership and birthday leave
Career progression and development
The opportunity to gain relevant work experience in an international team

What do you have to do?

  • Dealing with customer queries and complaints via telephone, email and chat

  • Ensuring customer satisfaction

  • Collaborating with other departments to resolve customer queries

  • Promoting safe and responsible gaming behaviour

  • Maintaining knowledge of policies, procedures and licences

What do we expect of you?

  • Fluent Danish and very good English skills (B2)

  • Experience in customer support is an advantage

  • Excellent communication and problem-solving skills

  • Ability to multitask and prioritise your tasks

  • Strong computer literacy

  • Willingness to work in shifts and on weekends

This application process is with Yobbers

From the beginning of the application until you start your new job and even after, we are here to help you during the entire process. With Yobbers by your side, you are not alone.

Frequently asked questions

For most jobs, it is complicated to take pets with you. Most of the time, if there is accommodation offered, it is not suitable for animals. There are also laws about bringing animals into a country, and be aware that you often work 40 hours a week. So, in our experience, it is rather complicated to take your pet abroad. But the choice is yours, of course!
Do you have ambitions for your future? Many of the vacancies on our platform offer various career opportunities. If you show that you have what it takes, you can quickly move up within the organization. Sometimes this happens within three months! Have you already found an interesting job vacancy on our website? We would be happy to turn your adventure into reality and tell you all about the possibilities!
For most of the vacancies we offer on the website, it is not possible to maintain two houses. Unfortunately, the starting salary is often insufficient to sustain two residences. Although the cost of living is cheaper in many countries, most people choose to give up their lease or temporarily sublet. From our own experience, we know that undergoing this unique life experience is definitely worth it!
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