Job description
Start as a Dutch- or German-speaking Customer Expert in Lisbon at an international foodbox company that makes everyday cooking easier and more enjoyable. You work in a dynamic environment where customer experience is key and where you truly make an impact for customers in your market.
Working as a Customer Expert
You join a fast-growing company that delivers meal kits with fresh ingredients and inspiring recipes. The goal is to help people cook easily and healthily at home, without hassle. As a Customer Expert, you are the first point of contact for customers and play an important role in both retaining and reactivating them. You make outbound calls to former subscribers and discover what they need to return to the service. You answer questions about subscriptions, deliveries, and flexibility, and actively think along to find solutions that fit each customer’s situation. In your daily work, you combine service with a commercial mindset. You listen carefully, respond to customer needs, and know how to convince in a natural way. This allows you to build strong customer relationships while contributing to the company’s growth. 🍎
Your new life in Lisbon
Living and working in Lisbon means enjoying sunshine, culture, and an international atmosphere. You start your day with a coffee and pastel de nata, work with colleagues from all over the world, and end your day with a sunset over the city. In your free time, you explore charming neighborhoods like Alfama and Bairro Alto, go surfing along the coast, or enjoy local food in cozy restaurants. Lisbon offers the perfect balance between work and free time, making everyday life feel like an adventure. 🇵🇹
Ready to start your new life in Lisbon? Apply today and take the first step toward your adventure abroad! 🌍
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Salary information
The salary for this position is between €1,400 and €1,700 gross per month.