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French-speaking Customer Advisor for an international player in the tourism industry in Lisbon needed!

  • Customer Advisor
  • Lisbon, Portugal
  • Accommodation provided
  • Minimum 6 months
  • French and
  • €850 - €1,200 gross
Language level information
  • A1 - Beginner

    Can understand and use familiar everyday expressions and basic phrases to meet concrete needs.

  • A2 - Elementary

    Can understand sentences and frequently used expressions related to areas of immediate relevance and can communicate in simple and routine tasks.

  • B1 - Intermediate

    Can understand the main points of clear standard input on familiar matters, and can produce simple connected text on topics of personal interest.

  • B2 - Upper Intermediate

    Can understand the main ideas of complex text on both concrete and abstract topics, and can interact with a degree of fluency and spontaneity.

  • C1 - Advanced

    Can understand a wide range of demanding, longer texts, and can express ideas fluently and spontaneously without much searching for words.

  • C2 - Proficiency

    Can understand with ease virtually everything heard or read, and can summarise information from different spoken and written sources, reconstructing arguments and accounts in a coherent presentation.

Description

Have you always dreamed of living and working in Lisbon? Then this is your chance! As a customer advisor for an online platform that connects travellers with unique accommodations offered by individuals around the world, an exciting job awaits you. Your tasks will be to provide friendly and efficient customer service, investigating and resolving complaints and documenting these processes. Moreover, you will provide escalation support and act as a mentor to new ambassadors.
Your new employer will help you relocate to Lisbon by reimbursing your flight costs (after 6 months) and provide you with accommodation in a shared flat. This way, you can easily socialise with like minded individuals and explore Lisbon together! Try one of the many restaurants, discover the algarve region or learn surfing!

What are you waiting for? Apply today and move to Portugal this summer! 
Read more about this vacancy

Why you don't want to miss this chance!

Relocation-package (Accommodation, flight reimbursement)
Performance bonus
Compensated training at the beginning of employment
Daily meal allowance
The chance to develop yourself and grow in the company
An international work environment

What do you have to do?

  • Efficient and professional handling of customer questions by phone, mail or chat

  • Building, maintaining and improving customer relationships

  • Escalation support in urgent matters

  • Process administration and cancellation requests

  • Investigate complaints and document the processes

What do we expect of you?

  • Fluent French and good English skills (B2)

  • You are customer oriented and have strong communication skills

  • Solution-oriented way of working

  • The ability to work in a team

  • Previous experience is a plus

This application process is with Yobbers

From the beginning of the application until you start your new job and even after, we are here to help you during the entire process. With Yobbers by your side, you are not alone.

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Frequently asked questions

Yes, all ages are welcome to apply!
If you have a European passport and want to work in a European country, you do not need a visa. Due to agreements within the European Union, there is free movement of workers. If you decide to work in a country outside Europe, you may need a visa. Be sure to check this out in advance when you take on the challenge of working abroad.
Yes, you can easily make changes by going to your profile settings. If you have any problems editing your profile, send us a message via chat and we will be happy to help you!
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