Young woman in a white T-shirt holding a phone to her ear on Praça do Comércio in Lisbon, with a smartphone showing a contacts menu and a pair of black headphones next to her.
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Work in Lisbon as a Norwegian-speaking Technical Customer Support Agent

Work in Lisbon as a Norwegian-speaking Technical Customer Support Agent

Lisbon, Portugal
  • Position Technical Customer Support Agent
  • Accommodation Accommodation provided
  • Minimum availability 6 months
  • Language information Norwegian and

Job description

Work as a Norwegian-speaking Technical Customer Support Agent in Lisbon and join an international team in the sunniest capital of Europe. You'll help Norwegian customers with technical questions while building experience in tech support and customer service abroad.

Your job in customer service

In your new role, you help customers with questions about pre-sales, technical issues and general feedback or complaints. You support customers by phone, email, chat and social media. You explain, for example, which other devices their product is compatible with, or help out when a device won't connect to the Wi-Fi. With your tech affinity and communication skills, you quickly find the right solutions. And don't worry, you start with a full paid training that covers the systems, the products and the kind of questions to expect. By the time you take your first call, you know exactly what to do.

Living in Lisbon

Living and working in Lisbon gives you plenty to do, both on workdays and weekends. The city wins you over with its beautiful beaches, delicious food and warm, easy-going people. During the day, you walk through the colourful streets and stop for coffee in one of the cosy cafés. In the evening, you catch the sunset from one of the many viewpoints across the city. And when you just want to relax, the beach is only a few minutes away: grab some sun, go surfing or watch the sunset with your new friends. Lisbon has something for everyone. With free language and surf classes and regular team events, making new friends abroad happens on its own.

Apply now in just a few clicks and start your Portuguese adventure! 🛩

Why you don't want to miss this chance!

Accommodation included
Monthly performance bonus
Health insurance included
Career and growth opportunities
Paid training at the start of employment

What am I going to do?

Answer and solve technical questions from Norwegian customers
Ensure smooth and reliable customer service
Record all relevant information from customer conversations in the system to guarantee a high level of service
Stay up to date on new developments in technology and electronics

What do I bring?

Native Norwegian and good English skills (B2)
A high school diploma and a clean criminal record certificate
Experience in (technical) customer service is a plus
Strong written and verbal communication skills

Salary information

The salary for this position is between €1,600 and €1,800 gross per month.

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