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Work as Norwegian-speaking Technical Customer Support in Portugal!

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Work as Norwegian-speaking Technical Customer Advisor for iconic Swedish furniture brand in Lisbon!

Work as Norwegian-speaking Technical Customer Advisor for iconic Swedish furniture brand in Lisbon!

Lisbon, Portugal
  • Position Technical Customer Advisor
  • Accommodation Accommodation provided
  • Minimum availability 6 months
  • Language information Norwegian and
Language level information
  • A1 - Beginner

    Can understand and use basic phrases, introduce myself, and ask and answer simple questions about personal details.

  • A2 - Elementary

    Can communicate in simple and routine tasks, describe my background and immediate environment, and write short, simple texts.

  • B1 - Intermediate

    Can understand standard texts, handle most social interactions, and express opinions on familiar topics both orally and in writing.

  • B2 - Upper Intermediate Required for English

    Can understand the main ideas of complex texts, interact with native speakers with some ease, and write detailed texts on a variety of topics.

  • C1 - Advanced

    Can understand complex texts, speak fluently and accurately, and write well-structured texts on various subjects.

  • C2 - Proficient

    Can understand, speak, read, and write fluently and precisely, similar to a native speaker.

Job description

As a technical customer advisor, you will create exceptional experiences for Norwegian customers. Working for an iconic Swedish furniture brand, your tasks will be to help customers with pre-sale questions, technical issues, general comments and complaints via phone, email, and chat. Moreover, you will also interact with customers on public channels such as forums, social networks and ecommerce review platforms. 
Your new employer will help you relocate to Lisbon by reimbursing your flight costs (after 6 months) and provide you with accommodation in a shared flat. This way, you can easily socialise with like minded individuals and explore Lisbon together! Try one of the many restaurants, discover the algarve region or learn surfing!

What are you waiting for? Apply today and move to Portugal this summer! 

Why you don't want to miss this chance!

Relocation package (accommodation, flight reimbursement)
Performance bonus
Gain relevant work experience in an international team
Daily meal allowance
Paid training at the beginning of employment
Opportunities for personal and professional development

What do you have to do?

Efficient and professional handling of customer questions by phone, mail or chat
Escalation support in urgent matters
Interact with users on public channels such as forums, social networks and E-Commerce review platforms
Capture all relevant information from a customer call in the system to ensure a high level of service

What do we expect of you?

Fluent Norwegian and good English skills (B2)
A high school diploma
Experience in technical troubleshooting is a plus
You are customer oriented and have strong communication skills
Ability to work in a team

Salary information

The salary for this position is €1,870 gross per month.

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