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Become a Spanish-speaking Technical Support Representative in Lisbon!
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Minimum 1 year
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Spanish and
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€950 - €1,200 gross
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A1 - Beginner
Can understand and use familiar everyday expressions and basic phrases to meet concrete needs.
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A2 - Elementary
Can understand sentences and frequently used expressions related to areas of immediate relevance and can communicate in simple and routine tasks.
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B1 - Intermediate
Can understand the main points of clear standard input on familiar matters, and can produce simple connected text on topics of personal interest.
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B2 - Upper Intermediate
Can understand the main ideas of complex text on both concrete and abstract topics, and can interact with a degree of fluency and spontaneity.
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C1 - Advanced
Can understand a wide range of demanding, longer texts, and can express ideas fluently and spontaneously without much searching for words.
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C2 - Proficiency
Can understand with ease virtually everything heard or read, and can summarise information from different spoken and written sources, reconstructing arguments and accounts in a coherent presentation.
Description
As a Technical Support Representative in Lisbon, you will be working for a medical device company revolutionising the lives of people with diabetes. You will be the first point of contact for device-users and manage their queries via phone and chat in an efficient and timely manner. Moreover, you provide detailed information about the devices and assist with topics such as invoicing, tracking shipments and placing orders. For this role, one year of experience in tech support is required. Your employer provides you the option to rent company-owned accommodation at a reduced cost for an easy start in sunny Lisbon. The choice is yours: either take advantage of the company accommodation (with rent deducted directly from your salary) or arrange your own apartment (with a higher salary paid out to you).
Why you don't want to miss this chance!
What do you have to do?
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Efficient and professional handling of customer questions by phone and chat
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Building, maintaining and improving customer relationships
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Provide detailed information regarding medical devices
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Manage customer requests in an effective and timely manner
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Assisting with invoices, tracking shipments and placing orders
What do we expect of you?
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Fluent Spanish and good English skills (B2)
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One year work experience in tech support
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Solution-oriented way of working
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The ability to work in a team
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Strong communication skills and customer orientation
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An EU-passport or a valid Portuguese work permit
