Job description
Do you speak Spanish and English and have an EU-passport or a valid Portuguese work permit? Then this is your chance to live and work the vibrant city of Lisbon!☀️
As a Technical Support Representative in Lisbon, you will be working for a medical device company revolutionising the lives of people with diabetes. You will be the first point of contact for device-users and manage their queries via phone and chat in an efficient and timely manner. Moreover, you provide detailed information about the devices and assist with topics such as invoicing, tracking shipments and placing orders. For this role, one year of experience in tech support is required. Your employer provides you the option to rent company-owned accommodation at a reduced cost for an easy start in sunny Lisbon. The choice is yours: either take advantage of the company accommodation (with rent deducted directly from your salary) or arrange your own apartment (with a higher salary paid out to you).
As a Technical Support Representative in Lisbon, you will be working for a medical device company revolutionising the lives of people with diabetes. You will be the first point of contact for device-users and manage their queries via phone and chat in an efficient and timely manner. Moreover, you provide detailed information about the devices and assist with topics such as invoicing, tracking shipments and placing orders. For this role, one year of experience in tech support is required. Your employer provides you the option to rent company-owned accommodation at a reduced cost for an easy start in sunny Lisbon. The choice is yours: either take advantage of the company accommodation (with rent deducted directly from your salary) or arrange your own apartment (with a higher salary paid out to you).
And after work? It's time to explore Lisbon! Go surfing, visit the numerous museums, discover the city, or dance the night away - your possibilities are endless!
Apply today for a position in Lisbon!
Why you don't want to miss this chance!
Performance bonus
Compensated training at the beginning of employment
Daily meal allowance
The chance to develop yourself and grow in the company
Private health insurance from Allianz
What do you have to do?
Efficient and professional handling of customer questions by phone and chat
Building, maintaining and improving customer relationships
Provide detailed information regarding medical devices
Manage customer requests in an effective and timely manner
Assisting with invoices, tracking shipments and placing orders
What do we expect of you?
Fluent Spanish and good English skills (B2)
One year work experience in tech support
Solution-oriented way of working
The ability to work in a team
Strong communication skills and customer orientation
An EU-passport or a valid Portuguese work permit
Salary information
The salary for this position is between €950 and €1,200 gross per month.
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