- Information
- Details
- Questions
Start as an Italian-speaking Technical Customer Advisor in Lisbon
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Minimum 1 year
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Italian and
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€1,400 - €1,500 gross
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A1 - Beginner
Can understand and use basic phrases, introduce myself, and ask and answer simple questions about personal details.
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A2 - Elementary
Can communicate in simple and routine tasks, describe my background and immediate environment, and write short, simple texts.
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B1 - Intermediate
Can understand standard texts, handle most social interactions, and express opinions on familiar topics both orally and in writing.
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B2 - Upper Intermediate
Can understand the main ideas of complex texts, interact with native speakers with some ease, and write detailed texts on a variety of topics.
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C1 - Advanced
Can understand complex texts, speak fluently and accurately, and write well-structured texts on various subjects.
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C2 - Proficient
Can understand, speak, read, and write fluently and precisely, similar to a native speaker.
Description
Why you don't want to miss this chance!
What do you have to do?
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Assisting customers with pre-sales, general inquiries and technical support issues via calls, chat and email
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Responding to inbound customer's requests
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Documenting relevant case information
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Escalating customers' issues to higher tiers of support as well as responding correctly
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Adapting the brand's tone of voice for interactions on both private and public channels
What do we expect of you?
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Fluent Italian and good English skills (B2)
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You are customer oriented and have strong communication skills
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Solution-oriented way of working
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Ability to work in a team
This application process is with Yobbers
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Frequently asked questions
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Am I entitled to vacation when I work abroad?
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As an employee, you are always entitled to a legal number of vacation days per year. The amount of these days is stated in the contract you received from your employer. To take your days, discuss it with your employer abroad.
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If I choose company housing, do I have to live there for the entire duration of my contract?
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No, you are not required to stay in the housing of the employer for the duration of your contract. Just discuss this and notify your company in a timely manner if you wish to leave the housing!
Vacancy questions
Hello Christian, thank you for your message. This vacancy is still on hold at the moment. I will contact you back when I hear about a new Italian-speaking project :)!
Any news about this vacancy please and thanks? :)