
- Information
- Details
- Questions
Start as an Italian-speaking Technical Customer Advisor in Lisbon
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Minimum 1 year
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Italian and
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€1,400 - €1,500 gross
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A1 - Beginner
Can understand and use familiar everyday expressions and basic phrases to meet concrete needs.
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A2 - Elementary
Can understand sentences and frequently used expressions related to areas of immediate relevance and can communicate in simple and routine tasks.
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B1 - Intermediate
Can understand the main points of clear standard input on familiar matters, and can produce simple connected text on topics of personal interest.
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B2 - Upper Intermediate
Can understand the main ideas of complex text on both concrete and abstract topics, and can interact with a degree of fluency and spontaneity.
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C1 - Advanced
Can understand a wide range of demanding, longer texts, and can express ideas fluently and spontaneously without much searching for words.
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C2 - Proficiency
Can understand with ease virtually everything heard or read, and can summarise information from different spoken and written sources, reconstructing arguments and accounts in a coherent presentation.
Description
Why you don't want to miss this chance!
What do you have to do?
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Assisting customers with pre-sales, general inquiries and technical support issues via calls, chat and email
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Responding to inbound customer's requests
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Documenting relevant case information
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Escalating customers' issues to higher tiers of support as well as responding correctly
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Adapting the brand's tone of voice for interactions on both private and public channels
What do we expect of you?
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Fluent Italian and good English skills (B2)
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You are customer oriented and have strong communication skills
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Solution-oriented way of working
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Ability to work in a team

This application process is with Yobbers
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Frequently asked questions
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If I choose company housing, do I have to live there for the entire duration of my contract?
- No, of course not. You are not required to stay in the housing for the duration of your contract. Just discuss this and notify your company in a timely manner if you wish to leave the housing.
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How does the Yobbers referral program work?
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On your Yobbers profile, you will find a personal link that you can share with your family and friends. Copy this link and send it via Whatsapp, email, or chat on social networks to your friends. They will then be able to register via the link and we will register the referral in our system. Once they start the job and it all is in line with the guidelines, you will receive the reward.
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Am I entitled to vacation when I work abroad?
- As an employee, you are always entitled to a legal number of vacation days per year. To take your days, discuss it with your employer abroad.