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Danish CX Specialists for an international booking platform in Barcelona needed!

Danish CX Specialists for an international booking platform in Barcelona needed!

Barcelona, Spain
  • Position CX Specialist
  • Accommodation No accommodation provided
  • Minimum availability 1 year
  • Language information Danish and
Language level information
  • A1 - Beginner

    Can understand and use basic phrases, introduce myself, and ask and answer simple questions about personal details.

  • A2 - Elementary

    Can communicate in simple and routine tasks, describe my background and immediate environment, and write short, simple texts.

  • B1 - Intermediate

    Can understand standard texts, handle most social interactions, and express opinions on familiar topics both orally and in writing.

  • B2 - Upper Intermediate Required for English

    Can understand the main ideas of complex texts, interact with native speakers with some ease, and write detailed texts on a variety of topics.

  • C1 - Advanced

    Can understand complex texts, speak fluently and accurately, and write well-structured texts on various subjects.

  • C2 - Proficient

    Can understand, speak, read, and write fluently and precisely, similar to a native speaker.

Job description

How do you feel about helping Danish customers in one of Spain's biggest cities? This is your chance! 🫵

You can start as CX Specialist for an international booking platform, providing prompt service for hotels, clients and travellers alike. You will do this with an international team in the world city of Barcelona! Together with your colleagues, you are responsible for keeping the customer satisfaction of Danish Customers at a high level. 

Barcelona is one of the most beautiful cities in Europe. With the perfect combination of culture and beautiful weather, you can enjoy every day to its fullest.  After a week of work, you can use your free time to discover the surroundings or enjoy life next to the Mediterranean Sea. 

What are you waiting for? Broaden your horizons and fulfil your dream of living and working in Barcelona!

Why you don't want to miss this chance!

Training and personal guidance
Working in an international environment
Free Spanish classes from your employer
Free health insurance after trial period
Hybrid model (one week office/one week working from home)

What do you have to do?

Taking care of the Danish customers via social media and chat
Being an online ambassador for the brands you work for
Handling problems in the appropriate manner
Interacting with customers via social media

What do we expect of you?

Fluent Danish and good English skills (B2)
Interest and knowledge of social media channels (Facebook, Twitter etc.)
Experience in customer service, sales or other communication functions
At least a high school diploma
Willingness to work 39 hours per week in shifts (including weekends)

Salary information

The salary for this position is €1,980 gross per month.

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