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Danish CX Specialists for an international booking platform in Barcelona needed!
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Minimum 1 year
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Danish and
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€1,980 gross
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A1 - Beginner
Can understand and use basic phrases, introduce myself, and ask and answer simple questions about personal details.
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A2 - Elementary
Can communicate in simple and routine tasks, describe my background and immediate environment, and write short, simple texts.
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B1 - Intermediate
Can understand standard texts, handle most social interactions, and express opinions on familiar topics both orally and in writing.
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B2 - Upper Intermediate
Can understand the main ideas of complex texts, interact with native speakers with some ease, and write detailed texts on a variety of topics.
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C1 - Advanced
Can understand complex texts, speak fluently and accurately, and write well-structured texts on various subjects.
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C2 - Proficient
Can understand, speak, read, and write fluently and precisely, similar to a native speaker.
Description
You can start as CX Specialist for an international booking platform, providing prompt service for hotels, clients and travellers alike. You will do this with an international team in the world city of Barcelona! Together with your colleagues, you are responsible for keeping the customer satisfaction of Danish Customers at a high level.
What are you waiting for? Broaden your horizons and fulfil your dream of living and working in Barcelona!
Why you don't want to miss this chance!
What do you have to do?
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Taking care of the Danish customers via social media and chat
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Being an online ambassador for the brands you work for
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Handling problems in the appropriate manner
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Interacting with customers via social media
What do we expect of you?
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Fluent Danish and good English skills (B2)
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Interest and knowledge of social media channels (Facebook, Twitter etc.)
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Experience in customer service, sales or other communication functions
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At least a high school diploma
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Willingness to work 39 hours per week in shifts (including weekends)