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This vacancy is fulfilled.
Become a Customer Service Agent for Norwegian clients in Spain
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Minimum 1 year
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Norwegian and
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€1,500 - €1,700 gross
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A1 - Beginner
Can understand and use basic phrases, introduce myself, and ask and answer simple questions about personal details.
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A2 - Elementary
Can communicate in simple and routine tasks, describe my background and immediate environment, and write short, simple texts.
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B1 - Intermediate
Can understand standard texts, handle most social interactions, and express opinions on familiar topics both orally and in writing.
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B2 - Upper Intermediate
Can understand the main ideas of complex texts, interact with native speakers with some ease, and write detailed texts on a variety of topics.
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C1 - Advanced
Required for English
Can understand complex texts, speak fluently and accurately, and write well-structured texts on various subjects.
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C2 - Proficient
Can understand, speak, read, and write fluently and precisely, similar to a native speaker.
Description
Why you don't want to miss this chance!
What do you have to do?
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Norwegian-speaking customer support via e-mail, phone and chat
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Contributing to customer satisfaction and maintaining customer relationship
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Supporting customers with technical, installation and administrational issues
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Troubleshooting reported issues
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Contributing to the business success
What do we expect of you?
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Fluent Norwegian and excellent English skills (C1)
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Experience in (technical) customer support is an advantage
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Excellent communication and listening skills
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Eye for detail while finding the best solutions for customers
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Ability to work independently but also in a team
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Willingness to work in shifts and on weekends