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Danish-speaking Customer Service Agent needed in Spain!

  • Customer Service Agent
  • Barcelona or Valencia, Spain
  • No accommodation provided
  • Minimum 1 year
  • Danish and
  • €1,400 - €1,600 gross
Language level information
  • A1 - Beginner

    Can understand and use familiar everyday expressions and basic phrases to meet concrete needs.

  • A2 - Elementary

    Can understand sentences and frequently used expressions related to areas of immediate relevance and can communicate in simple and routine tasks.

  • B1 - Intermediate

    Can understand the main points of clear standard input on familiar matters, and can produce simple connected text on topics of personal interest.

  • B2 - Upper Intermediate

    Can understand the main ideas of complex text on both concrete and abstract topics, and can interact with a degree of fluency and spontaneity.

  • C1 - Advanced

    Can understand a wide range of demanding, longer texts, and can express ideas fluently and spontaneously without much searching for words.

  • C2 - Proficiency

    Can understand with ease virtually everything heard or read, and can summarise information from different spoken and written sources, reconstructing arguments and accounts in a coherent presentation.

Description

When you take the step and start working as a customer service agent in Spain, you will be responsible for providing B2B assistance to Danish clients. As part of an international environment, you will be working on a project for the European payment industry leader. You will have to work individually and become part of the nordic customer service team and build an International network. For this project, you have the unique chance to choose if you want to work in Barcelona and Valencia. No matter which city you choose, Spain has a lot to offer. Both locations give you the chance to spend your free time at the beach or in the park while enjoying the Spanish weather with your colleagues and friends. Any Spanish city has many small restaurants which allow you to taste Spanish tapas, paella or Sangria. When in Valencia, you can enjoy the Jardín del Turia and participate in the many activities offered in the park. In Barcelona, you should not miss out on the architecture throughout the city. 

It is up to you, will it be Barcelona or Valencia? One thing is sure, living and working in Spain is a great possibility and will lead to many unforgettable experiences. Are you ready? 
Read more about this vacancy

Why you don't want to miss this chance!

Competitive salary and paid training
Possibilities for personal and professional growth
Top location office in Valencia or Barcelona
People-focused work environment
Tax-free benefits (insurance, childcare etc.)
Free Spanish classes

What do you have to do?

  • Danish-speaking B2B customer support via e-mail, phone and chat

  • Contributing to customer satisfaction and maintaining customer relationship

  • Supporting customers with technical, installation and administrational issues

  • Troubleshooting reported issues

  • Contributing to the business success

What do we expect of you?

  • Fluent Danish and excellent English skills (C1)

  • Experience in (technical) customer support is an advantage

  • Excellent communication and listening skills

  • Eye for detail while finding the best solutions for customers

  • Ability to work independently but also in a team

  • Willingness to work in shifts and on weekends

This application process is with Yobbers

From the beginning of the application until you start your new job and even after, we are here to help you during the entire process. With Yobbers by your side, you are not alone.

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