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€1000
Start as a Finnish-speaking Customer Service Agent in Spain!
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Start as a Finnish-speaking Customer Service Agent in Spain!

  • Customer Service Agent
  • Barcelona or Valencia, Spain
  • No accommodation provided
  • Minimum 1 year
  • Finnish and
  • €1,400 - €1,600 gross
Language level information
  • A1 - Beginner

    Can understand and use basic phrases, introduce myself, and ask and answer simple questions about personal details.

  • A2 - Elementary

    Can communicate in simple and routine tasks, describe my background and immediate environment, and write short, simple texts.

  • B1 - Intermediate

    Can understand standard texts, handle most social interactions, and express opinions on familiar topics both orally and in writing.

  • B2 - Upper Intermediate

    Can understand the main ideas of complex texts, interact with native speakers with some ease, and write detailed texts on a variety of topics.

  • C1 - Advanced Required for English

    Can understand complex texts, speak fluently and accurately, and write well-structured texts on various subjects.

  • C2 - Proficient

    Can understand, speak, read, and write fluently and precisely, similar to a native speaker.

Description

When you take the step and start working as a Customer Service Agent in Spain, you will be responsible for providing B2B assistance to Finnish clients. As part of an international environment, you will be working on a project for the European payment industry leader. You will have to work individually and become part of the nordic customer service team and build an International network. For this project, you have the unique chance to choose if you want to work in Barcelona and Valencia. No matter which city you choose, Spain has a lot to offer. Both locations give you the chance to spend your free time at the beach or in the park while enjoying the Spanish weather with your colleagues and friends. Any Spanish city has many small restaurants which allow you to taste Spanish tapas, paella or Sangria. When in Valencia, you can enjoy the Jardín del Turia and participate in the many activities offered in the park. In Barcelona, you should not miss out on the architecture throughout the city. 

It is up to you, will it be Barcelona or Valencia? One thing is sure, living and working in Spain is a great possibility and will lead to many unforgettable experiences. Are you ready? 
Read more about this vacancy

Why you don't want to miss this chance!

Competitive salary and paid training
Possibilities for personal and professional growth
Top location office in Valencia or Barcelona
People-focused work environment
Tax-free benefits (insurance, childcare etc.)
Free Spanish classes

What do you have to do?

  • Finnish-speaking B2B customer support via e-mail, phone and chat

  • Contributing to customer satisfaction and maintaining customer relationship

  • Supporting customers with technical, installation and administrational issues

  • Troubleshooting reported issues

  • Contributing to the business success

What do we expect of you?

  • Fluent Finnish and excellent English skills (C1)

  • Experience in (technical) customer support is an advantage

  • Excellent communication and listening skills

  • Eye for detail while finding the best solutions for customers

  • Ability to work independently but also in a team

  • Willingness to work in shifts and on weekends

Hi, I’m Linda.

I’ve traveled all over the world and loved every minute of it! 🌎 I’ve met friends who have turned into family and experienced exciting adventures. I couldn’t be happier to inspire others to do the same! 🌞

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