
Swedish-speaking Customer Service Agent in Spain wanted!
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Minimum 1 year
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Swedish and
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€1,500 - €1,700 gross
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A1 - Beginner
Can understand and use familiar everyday expressions and basic phrases to meet concrete needs.
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A2 - Elementary
Can understand sentences and frequently used expressions related to areas of immediate relevance and can communicate in simple and routine tasks.
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B1 - Intermediate
Can understand the main points of clear standard input on familiar matters, and can produce simple connected text on topics of personal interest.
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B2 - Upper Intermediate
Can understand the main ideas of complex text on both concrete and abstract topics, and can interact with a degree of fluency and spontaneity.
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C1 - Advanced
Can understand a wide range of demanding, longer texts, and can express ideas fluently and spontaneously without much searching for words.
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C2 - Proficiency
Can understand with ease virtually everything heard or read, and can summarise information from different spoken and written sources, reconstructing arguments and accounts in a coherent presentation.
Description
Why you don't want to miss this chance!
What do you have to do?
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Swedish-speaking B2B customer support via e-mail, phone and chat
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Contributing to customer satisfaction and maintaining customer relationship
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Supporting customers with technical, installation and administrational issues
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Troubleshooting reported issues
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Contributing to the business success
What do we expect of you?
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Fluent Swedish and excellent English skills (C1)
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Experience in (technical) customer support is an advantage
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Excellent communication and listening skills
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Willingness to work in shifts and on weekends
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Eye for detail while finding the best solutions for customers
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Ability to work independently but also in a team
