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Swedish-speaking Customer Service Agent in Spain wanted!

  • Customer Service Agent
  • Barcelona or Valencia , Spain
  • No accommodation provided
  • Minimum 1 year
  • Swedish and
  • €1,500 - €1,700 gross
Language level information
  • A1 - Beginner

    Can understand and use familiar everyday expressions and basic phrases to meet concrete needs.

  • A2 - Elementary

    Can understand sentences and frequently used expressions related to areas of immediate relevance and can communicate in simple and routine tasks.

  • B1 - Intermediate

    Can understand the main points of clear standard input on familiar matters, and can produce simple connected text on topics of personal interest.

  • B2 - Upper Intermediate

    Can understand the main ideas of complex text on both concrete and abstract topics, and can interact with a degree of fluency and spontaneity.

  • C1 - Advanced

    Can understand a wide range of demanding, longer texts, and can express ideas fluently and spontaneously without much searching for words.

  • C2 - Proficiency

    Can understand with ease virtually everything heard or read, and can summarise information from different spoken and written sources, reconstructing arguments and accounts in a coherent presentation.

Description

When you take the step and start working as a customer service agent in Spain, you will be responsible for providing B2B assistance to Swedish clients. As part of an international environment, you will be working on a project for the European payment industry leader. You will have to work individually and become part of the nordic customer service team and build an International network. For this project, you will get the chance to live and work in either Barcelona or Valencia! In. both cities, you can spend your free time at the beach or in the park while enjoying the Spanish weather with your colleagues and friends. Make sure to also try restaurants which allow you to taste Spanish tapas, paella or Sangria. Also, you should not miss out on the architecture throughout both cities!

It is up to you, will you take your chance and move to Barcelona or Valencia? One thing is sure, living and working in Spain is a great possibility and will lead to many unforgettable experiences. Are you ready? 
Read more about this vacancy

Why you don't want to miss this chance!

Competitive salary and paid training
Possibilities for personal and professional growth
Top location office in Valencia or Barcelona
People-focused work environment
Tax-free benefits (insurance, childcare etc.)
Free Spanish classes

What do you have to do?

  • Swedish-speaking B2B customer support via e-mail, phone and chat

  • Contributing to customer satisfaction and maintaining customer relationship

  • Supporting customers with technical, installation and administrational issues

  • Troubleshooting reported issues

  • Contributing to the business success

What do we expect of you?

  • Fluent Swedish and excellent English skills (C1)

  • Experience in (technical) customer support is an advantage

  • Excellent communication and listening skills

  • Willingness to work in shifts and on weekends

  • Eye for detail while finding the best solutions for customers

  • Ability to work independently but also in a team

This application process is with Yobbers

From the beginning of the application until you start your new job and even after, we are here to help you during the entire process. With Yobbers by your side, you are not alone.

Vacancy questions

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