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Work as a Norwegian- or Danish-speaking Contact Centre Agent for TUI in Spain!

  • Contact Centre Agent
  • Mallorca, Spain
  • Accommodation provided
  • 1 year
  • Norwegian or Danish, and
  • Salary will be discussed later in the process
Language level information
  • A1 - Beginner

    Can understand and use basic phrases, introduce myself, and ask and answer simple questions about personal details.

  • A2 - Elementary

    Can communicate in simple and routine tasks, describe my background and immediate environment, and write short, simple texts.

  • B1 - Intermediate

    Can understand standard texts, handle most social interactions, and express opinions on familiar topics both orally and in writing.

  • B2 - Upper Intermediate

    Can understand the main ideas of complex texts, interact with native speakers with some ease, and write detailed texts on a variety of topics.

  • C1 - Advanced

    Can understand complex texts, speak fluently and accurately, and write well-structured texts on various subjects.

  • C2 - Proficient

    Can understand, speak, read, and write fluently and precisely, similar to a native speaker.

Description

Become a part of the TUI Team in Spain! 🇪🇸

As a Norwegian- or Danish-speaking Customer Centre Agent for TUI your responsibility will be to listen and and respond to guests who contact you from around the world on holiday. TUI will provide you with a fully paid training period during which you will learn all you need to know about the different systems, products and, of course, how to best assist the customers on holiday via phone calls, emails and a live chat. With your training, solving complaints, finding solutions for the customers and leaving them with a smile after your call will be easy for you. All of this will offer you a fantastic opportunity to grow quickly with market leading training and support to help you achieve your goals. To make your start in Spain even smoother, TUI will pay and provide accommodation including the bills!

After your work days, step out into the vibrant city and explore all that Spain has to offer! Exciting? Don't wait any longer and apply quickly for this amazing job abroad through this link! 


Read more about this vacancy

Why you don't want to miss this chance!

Accommodation and flight is included
Private health insurance
Paid training at the start of employment
Remote working
Free access to TUI Learning Hub, TUI Skills Academy & Language Lesson
Free access to WeCare Team & 24/7 Wellbeing Hub

What do you have to do?

  • Assist guests on holiday via phone calls, emails and a live chat

  • Proactively resolve any complaints from the guests

  • Collaborate with other TUI departments

  • Opportunity to grow quickly with market leading training

What do we expect of you?

  • Fluent Norwegian or Danish and good English skills (B2)

  • Strong communication skills

  • Willingness to work in shifts: 6 working days and 3 days off

  • Solution oriented mindset

TUI Musement

TUI Musement

TUI is the world’s leading tourism group. The broad portfolio gathered under the Group umbrella consists of strong tour operators, 1,600 travel agencies and leading online portals, five airlines with around 150 aircraft, over 400 hotels, 17 cruise liners and many incoming agencies in all major holiday destinations around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 27 million customers with an unmatched holiday experience in 180 regions.

Frequently asked questions

If you have an European passport and want to work in a European country, you do not need a visa. Due to agreements within the European Union, there is free movement of workers. If you decide to work in a country outside Europe, you may need a visa. Be sure to check this out in advance when you take on the challenge of working abroad. During the application process, we’ll inform you about all the things that should be arranged. In most cases, your future employer helps with paperwork like this. 
It is important that you have created an account on our website in order to apply. You can apply via the button on the vacancy page. In order to make the process as fast and smooth as possible, we advise you to already upload your English CV to your profile.
The vacancies show the minimum availability for each job. Most employers are looking for someone who is available during this period. But feel free to reach out to discuss possibilities!
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Vacancy questions

Nina

What will the working hours look like?