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Zalando/e-Boks Customer Support Representative in Larnaca
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Become a Customer Service Representative for Danish-Speaking Customers on the Island of Cyprus!

  • Customer Service Representative
  • Larnaca, Cyprus
  • Accommodation assistance offered
  • Minimum 12 months
  • Danish
  • Salary will be discussed later in the process

Description

As a Danish-speaking Customer Service Representative, you handle incoming questions via e-mail and phone. Your goal is to find solutions to customers' problems. You offer them assistance and, most importantly, provide them with excellent service. You are ambitious, sociable and motivated to help customers. Furthermore, you like to work in a fast-paced, fast-changing workplace with a great team spirit, where good fellowship permeates the whole office. There are projects in different industries available, for instance in the e-commerce or telecommunications sector. Take your chance and go live and work in sunny Larnaca, Cyprus!

Larnaca is located along the south coast and looks like the definition of paradise. At the beach, you can find numerous bars and restaurants, and witness dazzlingly beautiful sunsets. Cyprus provides 330 days of sunshine a year, and Larnaca is a great starting point for multiple trips around the island in your free time. Start your adventure today and apply! 
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Why you dont want to miss this chance!

Relocation package
Paid training period of 4 weeks
Fixed monthly salary and advantageous bonus system
Discounts in various restaurants and cafes around the office
International working environment

What am I going to do?

  • Customer support in Danish via e-mail and phone

  • Contributing to customer satisfaction and maintaining customer relationships

What can I bring?

  • Native Danish skills and very good English skills (B2)

  • Secondary school diploma

  • Basic computer skills

  • Willingness to work in shifts and on weekends

  • Ability to work both independently and as part of a team

  • A copy of your criminal record

Timothy Boulton

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Frequently asked questions

Due to legislation and regulations, our employers are looking for people who have European nationality or have a valid work permit. However, it is important that you have a work permit for the specific country you wish to work in. If you have the work permit, you are welcome to apply.
If you have a profile on our platform you can ask all questions underneath the vacancy. If we are taking care of the application process, you can expect an answer within 24 hours, and if the employer is responsible for the application process, you can usually expect an answer in 1-2 weeks. If you are in doubt or need an answer as soon as possible, please reach out via chat.
In some of the jobs, the employer supports you with a relocation package. This can vary depending on the job and the company.
For example, it can include (temporary) accommodation or rent supplements, reimbursement of your flight ticket, airport pick-up, health insurance, or even various free leisure activities.
This should help you to arrive in the new country more easily and to make contacts.

You will find out exactly what applies to the respective position in your first non-binding telephone conversation after your application.
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