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Become a Customer Advisor for Danish Customers on the mediterranean island Malta!

Customer advisor

Malta

Accommodation not available

Minimum 6 months

Danish

Salary will be discussed later in the process

Description

As a customer advisor for a well known bank in Malta, you will be responsible for assisting Danish customers with their inquiries. Via telephone, live chat, email and SMS, you will provide exceptional customer service and inform about the bank's products, services and payments. Moreover, you are pursuing new sales and while complying with company policies and regulations. You will also work closely with other departments in order to guarantee transparent interactions with the customers.

After work you get the chance to explore your new home, the unique island of Malta! It is home to an impressive flora and fauna, offers picturesque beaches as well as diverse leisure activities and several cultural attractions!

What are you waiting for? Apply today and bring your career to the next level!

Why you dont want to miss this chance!

Competitive salary and performance-based incentives

A dynamic and international workplace

Relocation-package to support you moving to Malta

A culture of collaboration, growth and originality

What do you have to do?

Solving customers enquiries and providing an exceptional experience for them
Customer contact via telephone, live chat, email and SMS
Inform about the bank's products, services and payments
Pursue new sales aligning with the banks strategy
Follow the companies regulations, policies and procedures
Collaborate with different departments to ensure transparent and efficient interactions

What do we expect of you?

You speak Danish fluently and English at B2 level
1-2 years of experience in customer service / sales of financial products
1-2 years of experience in the on-boarding of clients / document verification
Excellent communication skills, detail oriented and high work standards
Knowledge of Microsoft Office, especially Excel
The ability to work individually and in a team

This application process is with Yobbers

From the beginning of the application until you start your new job and even after, we are here to help you during the entire process. With Yobbers by your side, you are not alone.

Frequently asked questions

Do I work directly for Yobbers?: Sometimes, we have our own open vacancies on our website. If our logo appears in the job photo, it's a job at Yobbers. But mostly you will not be working directly at Yobbers, we are only involved in the application process.
I am not 18 yet, can I still work abroad?: For most jobs, you need to be18 years old due to laws and regulations. Are you almost 18 years old? Then it is possible to send your application for the jobs. As long, as you are 18, when you start the job, it is no problem to apply before you turn 18. Sometimes we do have positions where you do not need to be 18, feel free to reach out to us, then we can see if we have possibilities.
Who or what is Yobbers?: Yobbers is your partner for going abroad! We are a young, professional team with lots of experience when it comes to living and working abroad. Together, we aim to inspire as many people as possible to (just like us) discover the world! Our main office is in Leeuwarden, the Netherlands. Since the beginning of 2022, we also have an office in Valencia, Spain.
How is Yobbers helping me?: From your first visit to our website to starting your new job abroad, Yobbers is your travel partner! For most vacancies (usually jobs for about one year), we are responsible for the recruitment process and will guide you through the entire process. For some vacancies (usually short-term jobs), your application will directly go to the employer. But, no matter what, we are always here to help!