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Become a Customer Advisor for Danish Customers on the mediterranean island of Malta!

  • Customer Advisor
  • Msida, Malta
  • No accommodation provided
  • Minimum 1 year
  • Danish and
  • €2,000 - €2,300 gross
Language level information
  • A1 - Beginner

    Can understand and use familiar everyday expressions and basic phrases to meet concrete needs.

  • A2 - Elementary

    Can understand sentences and frequently used expressions related to areas of immediate relevance and can communicate in simple and routine tasks.

  • B1 - Intermediate

    Can understand the main points of clear standard input on familiar matters, and can produce simple connected text on topics of personal interest.

  • B2 - Upper Intermediate

    Can understand the main ideas of complex text on both concrete and abstract topics, and can interact with a degree of fluency and spontaneity.

  • C1 - Advanced

    Can understand a wide range of demanding, longer texts, and can express ideas fluently and spontaneously without much searching for words.

  • C2 - Proficiency

    Can understand with ease virtually everything heard or read, and can summarise information from different spoken and written sources, reconstructing arguments and accounts in a coherent presentation.

Description

As a collections officer for a well known bank in Malta, you will be responsible for handling sales, onboarding customers and working together with the collections department. Providing exceptional customer service and informing customers about the bank’s products, services and payments via phone, live chat and email will be among your tasks. You will actively be seeking new sales opportunities while concurrently upholding company policies and adhering to regulations. Furthermore, your role involves close collaboration with various departments to ensure transparent and seamless interactions with customers.

Outside of work you get the chance to explore your new home, the unique island of Malta! It is home to an impressive flora and fauna, offers picturesque beaches as well as diverse leisure activities and several cultural attractions! 

What are you waiting for? Apply today and take your career to the next level! 


Read more about this vacancy

Why you don't want to miss this chance!

Competitive salary
A dynamic and international workplace
A culture of collaboration, growth and originality
Ability to advance in your career
Gain relevant work experience in the financial industry

What do you have to do?

  • Solving customers enquiries and providing an exceptional experience for them

  • Customer contact via telephone, live chat, email and SMS

  • Inform about the bank's products, services and payments

  • Pursue new sales aligning with the banks strategy

  • Collaborate with different departments to ensure transparent and efficient interactions

What do we expect of you?

  • You speak fluent Danish and very good English

  • 1-2 years of experience in customer service / sales of financial products

  • 1-2 years of experience in the on-boarding of clients / document verification

  • Excellent communication skills, detail oriented and high work standards

  • Knowledge of Microsoft Office, especially Excel

  • The ability to work individually and in a team

This application process is with Yobbers

From the beginning of the application until you start your new job and even after, we are here to help you during the entire process. With Yobbers by your side, you are not alone.

Frequently asked questions

Sometimes, we have our own open vacancies on our website. If our logo appears in the job photo, it's a job at Yobbers. But mostly you will not be working directly at Yobbers, we are only involved in the application process.
For most jobs, you need to be18 years old due to laws and regulations. Are you almost 18 years old? Then it is possible to send your application for the jobs. As long, as you are 18, when you start the job, it is no problem to apply before you turn 18. Sometimes we do have positions where you do not need to be 18, feel free to reach out to us, then we can see if we have possibilities.
From your first visit to our website to starting your new job abroad, Yobbers is your travel partner! For most vacancies (usually jobs for about one year), we are responsible for the recruitment process and will guide you through the entire process. For some vacancies (usually short-term jobs), your application will directly go to the employer. But, no matter what, we are always here to help!
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