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Start as a Dutch-speaking Customer Service Representative for a bank in Valencia
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Start as a Dutch-speaking Customer Service Representative for a bank in Valencia

Start as a Dutch-speaking Customer Service Representative for a bank in Valencia

Valencia, Spain
  • Position Customer Service Representative
  • Accommodation No accommodation provided
  • Minimum availability 9 months
  • Language information or Dutch
Language level information
  • A1 - Beginner

    Can understand and use basic phrases, introduce myself, and ask and answer simple questions about personal details.

  • A2 - Elementary

    Can understand standard texts, handle most social interactions, and express opinions on familiar topics both orally and in writing.

  • B1 - Intermediate Required for English

    Can communicate in simple and routine tasks, describe my background and immediate environment, and write short, simple texts.

  • B2 - Upper intermediate

    Can understand the main ideas of complex texts, interact with native speakers with some ease, and write detailed texts on a variety of topics.

  • C1 - Advanced

    Can understand complex texts, speak fluently and accurately, and write well-structured texts on various subjects.

  • C2 - Proficient

    Can understand, speak, read, and write fluently and precisely, close or similar to a native speaker.

  • Native or bilingual Required for Dutch

    Reading and understanding equivalent to a native speaker.

Job description

A well-known Dutch bank is hiring Dutch-speaking Customer Service Representatives in Valencia. Do you want to gain valuable experience in the financial sector while living in Spain? This is your chance to combine career growth with an international lifestyle.

Working as a Customer Service Representative

For nearly 125 years, this leading Dutch bank has focused on building a better future. Innovation, sustainable growth, and smart financial solutions are at the heart of everything they do. As a Customer Service Representative, you speak with customers by phone and help them with questions about online banking, accounts, transfers, and credit cards. You listen carefully, explain things clearly, and find solutions that truly match each customer’s situation. You switch smoothly between different systems and handle financial information with accuracy and care. Before you start working independently, you follow a thorough training program that prepares you step by step for the role. You work on-site at the modern office in Valencia. 🏦

Living in Valencia

Living and working in Valencia offers the perfect mix of energy and relaxation. After work, you can explore all Valencia’s hotspots, cycle through the Turia Gardens, enjoy dinner at a local terrace, or meet friends in the lively Ruzafa district. Spend your weekends at the beach, explore traditional food markets, or admire the modern architecture of the City of Arts and Sciences. Valencia combines Mediterranean charm with a vibrant city atmosphere, making every week feel dynamic and inspiring.

Take the next step in your career in the financial sector and build your future in Valencia, Spain. Apply today! 🌍

Here’s why you don’t want to miss this opportunity!

Part-time and full-time work possible (22.5–37 hours per week)
Health insurance
The option to join a collective health insurance (also for your family)
A permanent contract after your probation period

What will my tasks be?

Helping private customers with their questions about daily banking matters
Assisting and advising customers by phone, chat and email
Switching quickly between different systems and programs
Following a full-time two-week training program

What do I bring?

You have a Dutch BSN number
You speak fluent Dutch and have a good level of English (B1)
At least a secondary school diploma (please send a copy) and a valid Certificate of Conduct (VOG)
An up-to-date CV with clear employment periods
References from the past two years (inform your previous employers that you list them as references)
Excellent communication skills and a customer-focused attitude

Salary information

The salary for this position is €1,810 gross per month.

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