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Bulgaria
Work as a Dutch-speaking Customer Service Representative in Sofia

Work as a Dutch-speaking Customer Service Representative in Sofia

Sofia, Bulgaria
  • Position Customer Service Representative
  • Accommodation Help with searching for accommodation provided
  • Minimum availability 1 year
  • Language information Dutch (Belgian) or Dutch, and
Language level information
  • A1 - Beginner

    Can understand and use basic phrases, introduce myself, and ask and answer simple questions about personal details.

  • A2 - Elementary Required for English

    Can understand standard texts, handle most social interactions, and express opinions on familiar topics both orally and in writing.

  • B1 - Intermediate

    Can communicate in simple and routine tasks, describe my background and immediate environment, and write short, simple texts.

  • B2 - Upper intermediate

    Can understand the main ideas of complex texts, interact with native speakers with some ease, and write detailed texts on a variety of topics.

  • C1 - Advanced

    Can understand complex texts, speak fluently and accurately, and write well-structured texts on various subjects.

  • C2 - Proficient

    Can understand, speak, read, and write fluently and precisely, close or similar to a native speaker.

  • Native or bilingual

    Reading and understanding equivalent to a native speaker.

Job description

Are you ready to take the next step in your career and relocate to beautiful Bulgaria? Then this is your chance: start working in customer service for Proximus in Sofia! Ready to gain international work experience? 

Your customer service job

As a Customer Service Representative for Proximus, you assist new and potential customers with their questions, issues, and requests related to products and services. You respond to customer requests and guide them in a professional and friendly manner. You deal with a variety of situations, such as login problems, GPS signal failures, or a Wi-Fi or TV connection that is not working. And don't worry if you don't have any experience. After initial training, you will know exactly how to assist customers in the best possible way. 📞

Living in Sofia

You will be living and working in Sofia, a city where history meets modern life. Known for its stunning architecture and vibrant culture, the city has so much to offer. In your free time, you can enjoy performances at the Ivan Vazov National Theater or explore the nature surrounding the Bulgarian capital. From Sofia’s central location, you can easily travel to nearby countries such as Greece, Turkey, and Hungary, making it the perfect base for your European adventure. And to arrive in your new home with ease, your employer will cover your flight! 

Ready to start your adventure? Apply now and live in Sofia soon! ✈️

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Why you don't want to miss this chance!

Support to help you find accommodation
Monthly performance bonus up to €100 and weekend bonuses up to €150
First hotel night covered by the employer
Join a fun and international team
Excellent opportunities for career growth within the company

What am I going to do?

Provide friendly and professional support for (technical) customer questions by phone, email, and chat
Handle complaints and find the best possible solution for each customer

What do I bring?

Fluency in Dutch and good English skills (A2)
You work in a structured and organised way
Good listening skills

Salary information

The salary for this position is €1,997 gross per month.

Know someone who would be perfect for this job? Share your referral code with them and get a €1,000 referral reward if they get hired. Referral program details

Picture your future

Apply now