- Information
- Details
- Questions
Work as Quality Assurance Manager in Malta
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Minimum 1 year
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English and Maltese
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€2,500 - €2,900 gross
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A1 - Beginner
Can understand and use basic phrases, introduce myself, and ask and answer simple questions about personal details.
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A2 - Elementary
Can communicate in simple and routine tasks, describe my background and immediate environment, and write short, simple texts.
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B1 - Intermediate
Can understand standard texts, handle most social interactions, and express opinions on familiar topics both orally and in writing.
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B2 - Upper Intermediate
Can understand the main ideas of complex texts, interact with native speakers with some ease, and write detailed texts on a variety of topics.
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C1 - Advanced
Can understand complex texts, speak fluently and accurately, and write well-structured texts on various subjects.
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C2 - Proficient
Can understand, speak, read, and write fluently and precisely, similar to a native speaker.
Description
A leading customer service solutions company catering to tourism companies is looking for an experienced Quality Assurance Manager! In this position, your main responsibilities will be to create, maintain and constantly improve a quality insurance unit that aligns with the company standards. That also includes to manage and guide your team, engage in quality calibration sessions and find solutions by collecting and analysing quality data.
In addition to a generous relocation bonus from your employer, you can check out our partners like HousingAnywhere, Uniplaces, Spotahome, or Homelike for apartment hunting.
This new experience is, of course, not just about work. You'll have plenty of time to get to know your new home and explore every corner of this Mediterranean island. Whether it's colourful fish while snorkeling, millennia-old history, and of course, crystal-clear water: there's always something to discover in Malta all year round!
Important: Next to English, fluency in Maltese is a plus!
Why you don't want to miss this chance!
What do you have to do?
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Creating a quality assurance unit aligned with company standards
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Overseeing quality standards implementation and policy development
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Innovating quality monitoring methods
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Managing a team to ensure task completion
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Engaging in quality sessions and client communication
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Facilitating solutions through data analysis and reviews
What do we expect of you?
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Fluent English, Maltese is a plus
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Experience in a quality assurance leadership role or relevant similar roles
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Excellent numerical skills and understanding of data analysis/statistical methods
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Good knowledge of MS Office and databases
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Outstanding communication skills and attention to detail
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Excellent organisational and leadership abilities with a results-driven approach
This application process is with Yobbers
Frequently asked questions
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Is it possible to go abroad with my children and family?
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For most of the vacancies we offer, it is difficult to go abroad with children because the salary is often insufficient to support your family. Besides that, the employer often expects you to work full time and it can be hard to find a nanny. Living and working abroad with children also poses some organizational problems. In our experience, it is therefore rare that your children can accompany you abroad for the positions we currently offer.
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Can I take my pet abroad?
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For most jobs, it is complicated to take pets with you. Most of the time, if there is accommodation offered, it is not suitable for animals. There are also laws about bringing animals into a country, and be aware that you often work 40 hours a week. So, in our experience, it is rather complicated to take your pet abroad. But the choice is yours, of course!
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Do I have to pay anything if I want to go abroad with Yobbers?
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No! The contact, advice, service, and help given during the recruitment process by Yobbers are free, you don't have to pay us anything! Depending on the job and the employer, you may have to pay for your flight and accommodation yourself. This is always clearly indicated in the vacancies and discussed during the application process.