Job description
Can you imagine exploring the streets of Lisbon and soaking up the sun? And are you a fan of the latest Netflix hits? Then this job is exactly what you're looking for!
Your new job at Netflix
As a Customer Advisor at Netflix, you'll be supporting users via chat, email, and phone. Imagine this: friends want to kick off a cosy movie night, but a technical error gets in the way. A customer can’t log in, someone wants to change their subscription, or parents need help setting up parental controls. And now and then, there’s the question: “Where’s the new season of...?” You don’t need any prior experience or specific knowledge – before your first day, you’ll receive paid training. Your employer will cover your flight, arrange temporary accommodation, and take care of your health insurance. Plus, you’ll receive a monthly bonus on top. Portugal is waiting for you! 🎬
As a Customer Advisor at Netflix, you'll be supporting users via chat, email, and phone. Imagine this: friends want to kick off a cosy movie night, but a technical error gets in the way. A customer can’t log in, someone wants to change their subscription, or parents need help setting up parental controls. And now and then, there’s the question: “Where’s the new season of...?” You don’t need any prior experience or specific knowledge – before your first day, you’ll receive paid training. Your employer will cover your flight, arrange temporary accommodation, and take care of your health insurance. Plus, you’ll receive a monthly bonus on top. Portugal is waiting for you! 🎬
Living in beautiful Lisbon
Portuguese culture is known for its warm hospitality and vibrant music scene. All over Lisbon, you’ll find traditional “Fado” bars where you will hear the sounds of traditional Portuguese music. Just picture this: after a day at work, you step out of the office and into city life, where you enjoy a delicious meal at a cosy restaurant – and maybe even stumble into a spontaneous Fado night. On the weekends, you can explore the sunny beaches of Cascais or walk through the historic alleyways of Alfama. Lisbon is calling!
Portuguese culture is known for its warm hospitality and vibrant music scene. All over Lisbon, you’ll find traditional “Fado” bars where you will hear the sounds of traditional Portuguese music. Just picture this: after a day at work, you step out of the office and into city life, where you enjoy a delicious meal at a cosy restaurant – and maybe even stumble into a spontaneous Fado night. On the weekends, you can explore the sunny beaches of Cascais or walk through the historic alleyways of Alfama. Lisbon is calling!
Apply with just a few clicks and start your Portuguese adventure with Netflix!
Why you don't want to miss this chance!
Relocation package (Accommodation and flight included)
Private health insurance with Allianz upon signing the contract
Paid training of approx. 10 days at the start of employment
A multicultural working environment
Option to work for 6 months
Free Portuguese language course, surf and cooking classes, and other activities
What am I going to do?
German-speaking inbound customer support for existing and new Netflix customers via phone/email
Assisting customers with questions about the Netflix app, payments, streaming, and selecting movies and series
Handling complaints and issues and providing proactive support
What do I bring?
Fluent in German and good English skills (B2 level)
You are friendly, communicative and reliable
You are solution-oriented and enjoy working in a team
A school diploma
Salary information
The salary for this position is €1,400 gross per month.
Know someone who would be perfect for this job? Share your referral code with them and get a €1,000 referral reward if they get hired.
Referral program details