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Start as a German-speaking customer advisor (m/f/d) for a world-famous social media platform in Lisbon

Start as a German-speaking customer advisor (m/f/d) for a world-famous social media platform in Lisbon

Lisbon, Portugal
  • Position Technical Customer Advisor (m/f/d)
  • Accommodation Accommodation provided
  • Minimum availability 1 year
  • Language information German and
Language level information
  • A1 - Beginner

    Can understand and use basic phrases, introduce myself, and ask and answer simple questions about personal details.

  • A2 - Elementary

    Can understand standard texts, handle most social interactions, and express opinions on familiar topics both orally and in writing.

  • B1 - Intermediate

    Can communicate in simple and routine tasks, describe my background and immediate environment, and write short, simple texts.

  • B2 - Upper intermediate Required for English

    Can understand the main ideas of complex texts, interact with native speakers with some ease, and write detailed texts on a variety of topics.

  • C1 - Advanced

    Can understand complex texts, speak fluently and accurately, and write well-structured texts on various subjects.

  • C2 - Proficient

    Can understand, speak, read, and write fluently and precisely, close or similar to a native speaker.

  • Native or bilingual

    Reading and understanding equivalent to a native speaker.

Job description

Become a technical customer advisor for a world-famous social media platform and start your career in sunny Lisbon! Support businesses with technical questions and enjoy the vibrant city life of the Portuguese capital.

Your new job in Customer Service

As a technical customer advisor, you support businesses that use the platform for advertising and business tools. You answer their questions via phone, email, and chat. You also make outbound calls and proactively contact customers. Your daily tasks include solving payment and billing issues as well as technical problems such as ad setup, pixel errors, or catalog issues. Don’t worry, you don´t need experience because you will receive paid training at the beginning to fully prepare you for your role. 🚀

Your life in Lisbon

After work, the adventure continues. Lisbon offers you endless ways to enjoy your new daily life. Join your company’s free leisure program: from surfing lessons along the coast and wine tastings to hiking through breathtaking nature. Explore the old town, try Portuguese food, or relax at the beaches of Cascais. And when you feel like a real weekend escape, the Algarve is waiting for you with golden cliffs and turquoise bays! Your employer also covers your flight and provides accommodation.

Ready for a new chapter in Portugal? Apply now and start your new life! ✈️

Why you don't want to miss this chance!

Relocation package (flight and accommodation included)
Paid training at the start of employment
Team events
Free Portuguese language course
Health insurance included

What am I going to do?

Handle inquiries via phone, email, and live chat
Make outbound calls and proactively contact customers
Support customers and find solutions to technical issues

What do I bring?

Fluent German and good English skills (B2)
Friendly, communicative, and responsible attitude
A school diploma and a clean criminal record

Salary information

The salary for this position is between €1,200 and €1,500 gross per month.

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Apply now