Start as a Customer Service Agent in Porto for a major mobility project
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Start as a Customer Service Agent in Porto for a major mobility project

Start as a Customer Service Agent in Porto for a major mobility project

Porto, Portugal
  • Position Customer Service Agent
  • Accommodation Accommodation provided
  • Minimum availability 1 year
  • Language information or Dutch

Job description

Work in Porto

In this role, you are the first point of contact for customers who have questions about invoices, payments, and toll roads. You help them through digital channels, handle complaints, and make sure everything is correctly recorded in the system. You also support with invoicing, collections, and other administrative tasks to keep the payment process running smoothly. Sometimes you communicate with official authorities, such as the police or regulatory bodies, making sure all information is handled professionally and on time. Together with your colleagues, you deliver reliable and friendly service every day. You work full-time in shifts, rotating between daytime, evening, and weekend shifts. 🤝

Porto, your new home

Narrow streets filled with colorful houses, sunsets over the Douro river, and evenings with traditional fado music, Porto surprises you every day. In your free time, surf the Atlantic waves, enjoy a fresh pastel de nata, or wander through the charming Ribeira district. You can also join free activities like language classes, surf lessons, and cooking workshops. A great way to meet new people and discover Portugal up close.

Why wait any longer? Apply today and start your adventure in Porto! 🇵🇹

Why you don't want to miss this chance!

Accommodation arranged by the employer
Flight ticket included, plus airport pick-up on arrival
Health insurance included
Free language, surf, and cooking classes, plus team events
Fully paid training

What am I going to do?

Support customers through digital channels with questions about services and payments
Communicate with official authorities when needed
Register requests, complaints, and information correctly in the system
Contribute to invoicing and payment processes

What do I bring?

You speak fluent Dutch and good English (B2)
You have a completed secondary school diploma
You have a customer-focused mindset and a strong eye for detail

Salary information

The salary for this position is €1,509 gross per month.

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