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Portugal
Work remotely as a Dutch-speaking Customer Service Agent for Bol in Portugal

Work remotely as a Dutch-speaking Customer Service Agent for Bol in Portugal

Portugal
  • Position Customer Service Agent
  • Accommodation Accommodation provided
  • Minimum availability 6 months
  • Language information Dutch and
Language level information
  • A1 - Beginner

    Can understand and use basic phrases, introduce myself, and ask and answer simple questions about personal details.

  • A2 - Elementary

    Can understand standard texts, handle most social interactions, and express opinions on familiar topics both orally and in writing.

  • B1 - Intermediate

    Can communicate in simple and routine tasks, describe my background and immediate environment, and write short, simple texts.

  • B2 - Upper intermediate Required for English

    Can understand the main ideas of complex texts, interact with native speakers with some ease, and write detailed texts on a variety of topics.

  • C1 - Advanced

    Can understand complex texts, speak fluently and accurately, and write well-structured texts on various subjects.

  • C2 - Proficient

    Can understand, speak, read, and write fluently and precisely, close or similar to a native speaker.

  • Native or bilingual

    Reading and understanding equivalent to a native speaker.

Job description

Do you want to gain international work experience but also get the most out of the experience? Then this is the perfect opportunity! Work remote and part-time for Bol while exploring Portugal! 

Your new Customer Service job 

If you like online shopping, then you surely know how frustrating a missed delivery or wrong order can be. At that moment, a friendly Customer Service Agent is exactly what you need, right? Become the hero of Bol's customers! Bol, one of the largest online shopping platforms in the Netherlands and Belgium, offers a huge range of products and top service to millions of customers. With your sparkling personality and empathy, you assist Dutch-speaking customers with their questions via phone, email, and chat, and help provide an excellent customer experience together with your team! ✨

Living in Portugal

You can choose to work in the office in Lisbon or work remotely from another location in Portugal! Working and living in Portugal offers a unique mix of sunny days, a relaxed lifestyle, and a rich culture. Not only can you enjoy a mild climate year-round, but also an excellent work-life balance. Your employer also organises fun activities like sports lessons and language courses, so you'll feel at home in Portugal in no time!

Can you already picture yourself working in Portugal? Apply quickly, and soon you'll be working at Bol! 🛍️

Why you don't want to miss this chance!

A remote job in Portugal
Relocation package (flight and accommodation included)
Join free language courses, sport classes, and more
Health insurance included
Part-time options and career development opportunities

What am I going to do?

Help customers of Bol via phone, e-mail, and chat
Attend a training so that you are perfectly prepared
Collaborating with your colleagues to provide excellent customer service in your native language

What do I bring?

Fluent Dutch skills and good English skills (B2)
You have good communication and listening skills
A high school diploma and a clean criminal background
You have a work permit for Portugal

Salary information

The salary for this position is €1,300 gross per month.

Know someone who would be perfect for this job? Share your referral code with them and get a €1,000 referral reward if they get hired. Referral program details

Picture your future

Apply now