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gaming controler and phone symbol in sofia
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Bulgaria
Work in Sofia as a Romanian-speaking Customer Care Assistant

Work in Sofia as a Romanian-speaking Customer Care Assistant

Sofia, Bulgaria
  • Position Customer Care Assistant
  • Accommodation Temporary accommodation provided
  • Minimum availability 1 year
  • Language information Romanian and
Language level information
  • A1 - Beginner

    Can understand and use basic phrases, introduce myself, and ask and answer simple questions about personal details.

  • A2 - Elementary

    Can understand standard texts, handle most social interactions, and express opinions on familiar topics both orally and in writing.

  • B1 - Intermediate

    Can communicate in simple and routine tasks, describe my background and immediate environment, and write short, simple texts.

  • B2 - Upper intermediate Required for English

    Can understand the main ideas of complex texts, interact with native speakers with some ease, and write detailed texts on a variety of topics.

  • C1 - Advanced

    Can understand complex texts, speak fluently and accurately, and write well-structured texts on various subjects.

  • C2 - Proficient

    Can understand, speak, read, and write fluently and precisely, close or similar to a native speaker.

  • Native or bilingual

    Reading and understanding equivalent to a native speaker.

Job description

Ready for your next adventure abroad? Join a dynamic team that’s revolutionising entertainment with cutting-edge technology for millions of users worldwide!

Working as a Customer Care Assistant

As a Customer Care Assistant at a leading sports betting and gaming company, you are the go-to person for customer questions and support, handling inquiries through calls, chat, email, and social media. You ensure that every customer feels valued and receives top-notch service in a fast-paced and exciting environment. Join a passionate and dedicated team where great communication is at the core of everything they do, as we strive to provide the best entertainment experience for our users. If you’re ready to make a difference and contribute to delivering an exceptional experience, don’t wait—apply today and start your journey with us! 🚀

What's it like living in Sofia?

Sofia is a lively city located at the foot of Vitosha Mountain, it’s full of cultural sights, cozy cafes, and green parks to explore. You can visit famous spots like Alexander Nevsky Cathedral or try delicious Bulgarian food. With a low cost of living and a friendly international community, Sofia is a great place to live, work, and enjoy new experiences!

Start your new adventure in Sofia today and discover all this beautiful city has to offer! 🇧🇬

Why you don't want to miss this chance!

Flight included
Temporary accommodation provided
Performance bonus
Health insurance included
Comprehensive training and onboarding
Development opportunities within the company

What am I going to do?

Provide customer service via chat, email, social media and phone
Handling all communications and helping customers with issues and questions
Being the primary touchpoint for customers

What do I bring?

Fluent in Romanian and good English skills (B2)
Excellent communication skills
Good typing and computer skills (MS Office applications)

Salary information

The salary for this position is €1,585 gross per month.

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