Job description
Are you a proactive multitasker and ready for your next challenge? As a Dutch-speaking B2B Customer Service Agent, you’ll support a wide variety of clients, from lawyers to hairdressers and small business owners, making sure their accounts are always up to date. 💼
Your role as a B2B Customer Service Agent
You’ll work for a telephone and answering service company that helps businesses stay professionally available to their customers. While the front-line team handles incoming calls, you’ll be part of the back-office support team responsible for onboarding new clients and maintaining operations for existing ones. You'll also keep client data accurate and provide valuable feedback to the call agents.
You’ll work for a telephone and answering service company that helps businesses stay professionally available to their customers. While the front-line team handles incoming calls, you’ll be part of the back-office support team responsible for onboarding new clients and maintaining operations for existing ones. You'll also keep client data accurate and provide valuable feedback to the call agents.
Is this you?!
You're someone who connects easily with different types of clients, from legal professionals to tradespeople, and can adapt your communication style accordingly. You’re curious, think commercially, and know how to prioritize. With your energy and multitasking skills, you’ll help keep everything running smoothly and get the chance to grow and contribute your ideas!
You're someone who connects easily with different types of clients, from legal professionals to tradespeople, and can adapt your communication style accordingly. You’re curious, think commercially, and know how to prioritize. With your energy and multitasking skills, you’ll help keep everything running smoothly and get the chance to grow and contribute your ideas!
Remote life in Spain
Already based in Spain with your NIE and social security number ready? Then you're all set to enjoy the best of both worlds: the comfort of remote work and the relaxed Spanish lifestyle. Whether it's morning coffee on your balcony or evening walks through the neighborhood, remote working in Spain offers freedom, flexibility, and more time to enjoy the life you've built under the sun. 🇪🇸
Already based in Spain with your NIE and social security number ready? Then you're all set to enjoy the best of both worlds: the comfort of remote work and the relaxed Spanish lifestyle. Whether it's morning coffee on your balcony or evening walks through the neighborhood, remote working in Spain offers freedom, flexibility, and more time to enjoy the life you've built under the sun. 🇪🇸
Excited about this opportunity? Apply now and take the next step in your remote career in Spain!
Why you don't want to miss this chance!
Fully remote position in Spain
Full-time or part-time options (min. 32 hours)
Supportive and friendly team
Freedom, trust, and responsibility
Day off on your birthday
What am I going to do?
Provide email, chat, and phone support to new and existing clients
Manage and follow up on outstanding invoices
Monitor customer satisfaction and flag improvement areas
Identify and act on upsell opportunities
What do I bring?
Fluency in Dutch and strong English skills (B2-level)
Experience in customer service, administration, or B2B is a plus
Strong computer, multitasking, and tech skills
Proactive, customer-focused, empathetic, and independent
Salary information
The salary for this position is €1,700 gross per month.
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