Job description
Are you a proactive multitasker and ready for your next challenge? As a Dutch-speaking B2B Customer Service Agent, you’ll support a wide variety of clients, from lawyers to hairdressers and small business owners, making sure their accounts are always up to date while living in sunny Spain.
Your daily life as a B2B Customer Service Agent
As a B2B Customer Service Agent, you work for a professional telephone and answering service company that supports businesses in their daily operations. While the front-line team answers incoming calls, you focus on the back-office side of things. You onboard new clients, manage existing accounts, and make sure all client data is accurate and up to date. One moment you support a lawyer setting up their account, the next you help a hairdresser or small business owner with changes in their services. You also share feedback with call agents, so they always have the right information to represent each client professionally. ✈️
Remote life in Spain
Do you already live in Spain and have your NIE and social security number ready? That means you can fully enjoy the best of both worlds: a stable remote job and the relaxed Spanish lifestyle. Start your day with a coffee on your balcony, work from the comfort of your home, and after logging off, head out for an evening walk through your neighborhood. Living and working remotely in Spain gives you flexibility, freedom, and more time to enjoy the life you’ve built under the sun. And with the option of working part-time, you have even more free time to enjoy sunny Spain!
Ready to work remotely in Spain? Apply now and take the next step in your international career 🧡
Why you don't want to miss this chance!
Fully remote position in Spain
Full-time or part-time options (min. 32 hours)
Supportive and friendly team
Freedom, trust, and responsibility
Day off on your birthday
What am I going to do?
Provide email, chat, and phone support to new and existing clients
Manage and follow up on outstanding invoices
Monitor customer satisfaction and flag improvement areas
Identify and act on upsell opportunities
What do I bring?
Fluency in Dutch and strong English skills (B2-level)
Experience in customer service, administration, or B2B is a plus
Strong computer, multitasking, and tech skills
Proactive, customer-focused, empathetic, and independent
Salary information
The salary for this position is €1,700 gross per month.
Know someone who would be perfect for this job? Share your referral code with them and get a €1,000 referral reward if they get hired.
Referral program details