Job description
Are you an energetic multitasker looking for a new job? As a Customer Service Agent, you support a diverse range of clients, from lawyers and hairdressers to small business owners. You make sure their accounts are always up to date and running smoothly.
Your daily life as a Customer Service Agent
In this role, you help businesses stay professionally reachable at all times. As part of the back-office team, you ensure new clients are onboarded successfully and existing clients remain up to date. You will work with a wide variety of businesses, including law firms, real estate agencies, beauty salons, and music schools. You switch effortlessly between customers and systems, quickly understand their needs, and think with them while keeping a commercial mindset. With your energy and multitasking skills, you keep daily operations running smoothly while having plenty of room to develop yourself and make a real impact. 📞
Life in Spain
Ready to combine the best of both worlds? Work comfortably from home and enjoy the relaxed, sunny Spanish lifestyle. From your morning coffee on the balcony to an evening walk through your neighborhood, remote working in Spain means flexibility, freedom, and more time to enjoy the life you have built.
Please note: You are eligible for this position if you live in Spain and have the required work documents, such as a NIE, as well as a SIP card and empadronamiento, or are able to apply for them.
Does this remote role in Spain sound like the right fit for you, and do you have the relevant experience? Apply now! 💻
Why you don't want to miss this chance!
A remote job based in Spain
Full-time or part-time options (min. 32 hours)
Supportive and friendly team
Freedom, trust, and responsibility
Day off on your birthday
What am I going to do?
Providing email, chat, and phone support to new and existing clients
Monitoring customer satisfaction and identifying areas for improvement
Spotting and acting on upselling opportunities
Creating and managing customer accounts
What do I bring?
You speak fluent Dutch and English (B2 level)
You have a Dutch BSN number
Experience in customer service, administrative roles, or B2B is a plus
Strong computer skills, multitasking ability, and technical affinity
You are customer-focused, empathetic, proactive, and able to work independently
Salary information
The salary for this position is €2,000 gross per month.
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Referral program details