- Information
- Details
- Questions
Multilingual Customer Service Agents needed near Frankfurt in Germany!
-
Minimum 1 year
-
French or Dutch or Flemish or German, and
-
€3,265 gross
-
A1 - Beginner
Can understand and use basic phrases, introduce myself, and ask and answer simple questions about personal details.
-
A2 - Elementary
Can communicate in simple and routine tasks, describe my background and immediate environment, and write short, simple texts.
-
B1 - Intermediate
Can understand standard texts, handle most social interactions, and express opinions on familiar topics both orally and in writing.
-
B2 - Upper Intermediate
Can understand the main ideas of complex texts, interact with native speakers with some ease, and write detailed texts on a variety of topics.
-
C1 - Advanced
Can understand complex texts, speak fluently and accurately, and write well-structured texts on various subjects.
-
C2 - Proficient
Can understand, speak, read, and write fluently and precisely, similar to a native speaker.
Description
As a customer service agent, a challenging but rewarding job awaits you. You will support customers along the way via phone, email and chat. With your customer-orientated and empathetic personality, you ensure an excellent customer experience and make sure that all inquiries will be solved effectively.
Your new employer will support you in moving to Dietzenbach near Frankfurt. Only 15 km away from Frankfurt, you can enjoy all the benefits of the busy financial capital of Germany while also enjoying a more relaxed pace of life and lower cost of living in Dietzenbach.
Take your chance today and apply! If not now … Then when?
Why you don't want to miss this chance!
What do you have to do?
-
Customer support via email, phone and chat
-
Solving customer inquiries in an efficient and timely manner
What do we expect of you?
-
You speak native Dutch, French, German and have fluent English skills
-
Experience in (technical) customer support is an advantage
-
Excellent communication and listening skills
-
Eye for detail while finding the best solutions for customers
This application process is with Yobbers
Frequently asked questions
-
Can I delete my account?
-
Yes, you can delete your account yourself in the settings. After two weeks, your account and all data will be permanently deleted from all our systems. If you change your mind in the meantime, we can reactivate the account. After that, it is no longer possible!
-
Do I need a visa and do I have to arrange it myself?
-
If you have an European passport and want to work in a European country, you do not need a visa. Due to agreements within the European Union, there is free movement of workers. If you decide to work in a country outside Europe, you may need a visa. Be sure to check this out in advance when you take on the challenge of working abroad. During the application process, we’ll inform you about all the things that should be arranged. In most cases, your future employer helps with paperwork like this.
-
How do I apply for a job via Yobbers?
-
It is important that you have created an account on our website in order to apply. You can apply via the button on the vacancy page. In order to make the process as fast and smooth as possible, we advise you to already upload your English CV to your profile.
Vacancy questions
Hi Lubna,
for this position you need to be fluent in both German and French. Additionally English C1 is required. Kind regards!
Can I relocate with my child?
Hi Sahra. Thanks for contacting us! Regarding the position you applied for, the company will provide assistance in finding accommodation for the first month. They will connect you with an agency to explore possible suitable solutions for you. However, further discussions with the company will be required.
Is it obligatory to speak German for this vacancy? Or French (native) and English (C1) are sufficient? I’m ready and open to learning new languages given my passion for learning them