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Become a CX Specialist for Swedish customers in Barcelona
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Become a CX Specialist for Swedish customers in Barcelona

Become a CX Specialist for Swedish customers in Barcelona

Barcelona, Spain
  • Position CX Specialist
  • Accommodation No accommodation provided
  • Minimum availability The whole period from October 2022 until October 2023
  • Language information Swedish and
Language level information
  • A1 - Beginner

    Can understand and use basic phrases, introduce myself, and ask and answer simple questions about personal details.

  • A2 - Elementary

    Can understand standard texts, handle most social interactions, and express opinions on familiar topics both orally and in writing.

  • B1 - Intermediate

    Can communicate in simple and routine tasks, describe my background and immediate environment, and write short, simple texts.

  • B2 - Upper intermediate Required for English

    Can understand the main ideas of complex texts, interact with native speakers with some ease, and write detailed texts on a variety of topics.

  • C1 - Advanced

    Can understand complex texts, speak fluently and accurately, and write well-structured texts on various subjects.

  • C2 - Proficient

    Can understand, speak, read, and write fluently and precisely, close or similar to a native speaker.

  • Native or bilingual

    Reading and understanding equivalent to a native speaker.

Job description

How do you feel about helping Swedish customers in one of Spain's biggest cities? This is your chance! You can start as CX Specialist for great projects like Disocvery+. You will do this with an international team in the world city of Barcelona! Together with your colleagues, you are responsible for keeping the customer satisfaction of Swedish Customers at a high level. Next to working in Barcelona, you will have a lot to do and explore around the city. You will not be bored while you live and work in Barcelona. Keep on reading if you want to know why you should not miss out on the chance of living and working in Spain!
Barcelona is one of the most beautiful cities in Europe. With the perfect combination of culture and beautiful weather, you can enjoy every day to its fullest. You have the choice, enjoy the nice weather in one of the many terraces of restaurants and bars or right at the beach. After a week of work, you can use your free time to discover the surroundings or enjoy life next to the Mediterranean Sea. Living and working in Barcelona is simply amazing. Who knows, maybe you will soon enjoy your weekend at the beach with a Sangria in your hand!  

Why you don't want to miss this chance!

Training and personal guidance
Working in an international environment
Free Spanish classes from your employer
Fun activities with colleagues

What do you have to do?

Taking care of the Swedish customers via social media and chat
Being an online ambassador for the brands you work for
Handling problems in the appropriate manner
Interacting with customers via social media

What do we expect of you?

Fluent Swedish and good English skills (B2)
Interest and knowledge of social media channels (Facebook, Twitter etc.)
Experience in customer service, sales or other communication functions
At least a high school diploma
Willingness to work 39 hours per week in shifts and every other weekend (Mo-Sun, 14-22h)

Salary information

The salary for this position is €1,958 gross per month.

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