-
Experienced team
-
Personal guidance
-
Trustworthy job opportunities
-
7.000+ Yobbers

- Information
- Details
- Questions
English-speaking Complaints Officer wanted for a fintech company in Valencia!
-
Minimum 12 months
-
-
€1,300 - €1,400 gross
-
A1 Beginner
I can formulate simple sentences and understand people who speak this language slowly. I can describe where I live and the people I know.
-
A2
I can handle myself in social interactions, but cannot have a completely independent conversation. I can describe my family and friends, living, eduction, background and current job.
-
B1
I can understand standard texts. I can give my opinion, plan and manage in many social interactive situations, for example when traveling.
-
B2
I can understand difficult texts, and i can communicate my personal opinion without much hardship with other people that speak this language.
-
C1
I can understand difficult texts without any problems and figure out the meaning of it. I can also articulate my words perfectly and write difficult texts of my own.
-
C2
I understand everything I hear and read and can express myself fluently and precisely.
Description
Here, you can relish your leisure time at the beach or in the park, basking in the delightful Spanish weather alongside your colleagues and friends.
Why you don't want to miss this chance!
What do you have to do?
-
Handle customer complaints following regulatory obligations
-
Work across multiple teams to resolve customer issues and provide feedback to operational and/or product teams
-
Ensure fair treatment of customers
-
Log and track progress on complaints assigned to you
-
Achieve SLAs and KPIs, individually and with your team
What do we expect of you?
-
Excellent English skills (C1) in verbal and written form
-
Minimum of 1-2 years of working experience in customer support, compliance or quality
-
Great communication skills and the ability to multitask
-
Customers needs are your number one priority


weWow
#Yobber's adventures featured
Would you also like to see your photo here? Share your photo on Instagram with #yobbers
Frequently asked questions
-
How do I find a place to live?
- In some cases the employer offers accommodation, this will be indicated in the vacancy itself. Even if they do not offer accommodation the employers will have information and advice on how to find a home in the country. Have a look at our housing abroad page for more information.
-
Is it possible to go abroad with my children and family?
- For most of the vacancies we offer, it is difficult to go abroad with children because the salary is often insufficient to support your family. Living and working abroad with children also poses many organizational problems. In our experience, it is therefore rare that your children can accompany you abroad for the positions we currently offer.
-
Who or what is Yobbers?
- Yobbers is your partner for going abroad! We are a young, professional team with lots of experience when it comes to living and working abroad. Together, we aim to inspire as many people as possible to (just like us) discover the world! Our main office is in Leeuwarden, the Netherlands. Since the beginning of 2022, we also have an office in Valencia, Spain.
not questions