Work for Otrium in Valencia, Spain
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Accelerate your career as Customer Service Specialist for Otrium in sunny Valencia!

Accelerate your career as Customer Service Specialist for Otrium in sunny Valencia!

Valencia, Spain
  • Position Customer Service Specialist
  • Accommodation No accommodation provided
  • Minimum availability 1 year
  • Language information English

Job description

Do you want to expand your horizon?

Then join us and help our customers at weWow. Here, you don’t work for big banks or insurance companies. No, you’ll work for Otrium, a sustainable fashion platform. So you will help people wear clothes that would otherwise be thrown away.

You will help Otrium’s American customers. Because of the different time zones, your shifts will be from 15:00 to 23:00. Although you only have to speak English, you get to work in an international environment. We have employees from 20+ nationalities now. So it’s not unusual to hear 6 languages on a typical workday on the office floor. In no time, you’ll have friends all over Europe.

We operate from the beautiful Valencia, Spain’s 3rd largest city. A place with over 300 days of sunshine per year and a unique blend of cultures. The city also has a vibrant startup culture, attracting more and more professionals from all over the world. Did you know that Valencia is located on the coast of the Mediterranean? The metro takes you from the office to the beach in just 10 minutes! 

We understand that moving to a new country and leaving everything behind can be scary, which is why we want to offer many activities outside of work as well. It’s also a great way to get to know your colleagues better. Here’s what we offer:

  • Spanish classes
  • Mindfulness sessions
  • Legendary Friday after-work drinks
  • Fitness bootcamps to challenge yourself in

Additionally, weWow is a part of the Home of Growth. This is an organization consisting of several startups we work closely with in Valencia. Together, we organize sessions to learn about entrepreneurship, digital marketing, and more. So do you see yourself jumping into a life in Valencia? This is your chance to build a network of international and driven professionals! 

Why you don't want to miss this chance!

An international work-environment with 20+ nationalities
Working at a young company with many opportunities for growth and advancement
A once-in-your-lifetime adventure in one of Europe’s most beautiful cities
Collaborating with your colleagues in a great team
Free lunch and breakfast at the office
Locally competitive salary around €1,600 gross per month.

What am I going to do?

Solving cases for customers over the phone, mail, and chat
Collaborating with customers and finding a fitting solution for them
Being customer friendly is one of your superpowers and you want to surprise your customers with the WOW factor

What can I bring?

Excellent written and verbal mastery of the English language
Listening, empathy, and finding solutions are your strongest characteristics
You’re willing to work evening shifts from 15:00 till 23:00
You understand new software systems quickly and easily
Know someone who would be perfect for this job? Share your referral code with them and get a €1,000 referral reward if they get hired. Referral program details