Which job abroad suits you: Customer Service, Sales or Content Moderation?

Quick Answer

• Customer service, sales and content moderation are all suitable as a first job abroad, even without work experience.

• Customer service suits you if you enjoy helping people and can handle all kinds of questions, from a simple question to a complaint.

• Sales suits you if targets give you energy and you find it easy to start a conversation.

• Content moderation suits you if you like working independently and with focus, have an eye for detail and want to help make the online world safer.

What do customer service, sales and content moderation have in common?

You mainly work in your own language. You also use English from time to time, for example when you’re in touch with international colleagues, customers or users. You start with a training programme that prepares you for your new job from start to finish. Check below which jobs you don’t need any experience for:

Most vacancies are in Portugal, Greece, Spain, Bulgaria and Malta. What is arranged for you, such as a flight or accommodation, depends on the employer and the project. On our contact page you can reach our recruiters via WhatsApp. They are happy to answer any questions you have about working abroad.

What is it like to work in customer service?

As a Customer Service Agent, you help customers with their questions by phone, email or chat. You could be working for well-known brands such as Netflix or Mercedes-Benz, handling their customer service. Think of a warning light on the dashboard of their car, a login problem or a confusing invoice. With your help, the customer can get on with their day, and you often end a conversation with someone who is glad it’s sorted out. Even when a customer is a bit frustrated, your calm and friendly approach makes the difference.

Customer service suits you if solving a problem makes your day and patience is one of your strengths. Read more about why customer service is a great first job abroad.

What does a day in sales look like?

As a Sales Agent, you help customers choose: a new subscription, an upgrade or a product that suits them better. Does sales make you think of cold calling? Often, it’s nothing like that. Many of the customers you speak to have contacted the company themselves. Together you look at options to upgrade their subscription, sometimes even with a discount. In other roles, you approach businesses and schedule appointments for account managers. You work with targets, and at many employers you can earn bonuses on top of your fixed salary when you perform well.

You get training and coaching, and learn step by step how to hold a strong sales conversation and spot opportunities. You take those commercial skills with you for the rest of your career. Sales suits you if targets give you energy and you enjoy advising customers on services that match their needs.

Curious which jobs are open right now? Browse the customer service vacancies, the sales vacancies or the content moderation vacancies abroad. 👀

What does a Content Moderator actually do?

As a Content Moderator, you review posts, photos and videos on social media and other online platforms. You check whether they meet the platform's guidelines and decide what stays online and what gets removed. That way, you help create a safer online environment for millions of users. You mostly work independently and without live customer contact, usually from the office and in rotating shifts. Sometimes that includes evenings, nights or weekends.

You may come across disturbing images that are not suitable for everyone. This is part of the job, and you need to be able to deal with it well. You’re also trained for this, and your future employer can tell you more about it.

Are you critical, sharp and at home in the world of social media? Then content moderation is right up your street. Get an inside look at working as a Content Moderator in Lisbon.

What I like most is that I can really focus. Headphones on, and I’m in the zone. At the end of the day, I know I’ve helped make the platform a bit safer.

Which job abroad suits me?

Ask yourself three questions. Do you love the feeling of helping someone out? Then customer service is a great fit. Does a target give you energy, and do you enjoy advising customers on what really suits them? Then sales is your thing. Do you prefer working independently and with focus, and do you like being online? Then content moderation suits you. ✨

Torn between two jobs? Think about how you’d most like to spend your working day.. Do you enjoy talking to customers all day? Then customer service and sales are a good fit. Would you rather dive into the world of social media and work with a sharp eye for detail? Then content moderation is a great match.

I was quite nervous about my first calls. Now I can answer most questions before the customer has even finished their sentence.

Which skills and languages do you need?

For all three jobs, you speak fluent Dutch or German and have a good level of English. The exact level varies by vacancy. On top of that, each job asks something different of you. In customer service, patience and social skills are important. In sales, it is all about confidence and perseverance on the phone. As a Content Moderator, you review a lot of content and make quick, careful decisions based on the guidelines.

Still not sure which job to choose?

You don’t have to make this decision on your own. In an introduction call with one of our recruiters, you’ll look at your preferences and job options together, so the focus is always on finding the right match. Applying through Yobbers is free.

Browse our vacancies abroad and take the first step towards a job that suits you. ✈️