Working for Mercedes-Benz abroad: Portugal or Greece?

Quick answer: Portugal or Greece?

Choose Portugal if you want to work for Mercedes-Benz in Lisbon and worry less about the practical side of moving abroad. With accommodation, health insurance and training included, you can focus on starting your job and settling into life in the city.

Choose Greece if you want to work remotely for Mercedes-Benz from Greece, with a supported first month in Athens or Thessaloniki. You start with temporary accommodation, and after that you find your own place in the same city or somewhere else in Greece that fits your lifestyle. 

What does a Mercedes-Benz customer service job involve?

As a customer service agent for Mercedes-Benz, you help customers with practical questions about their car, services or digital tools. You answer questions by phone or email and guide customers towards the right solution. Your workday usually starts with checking your systems and seeing which customer questions are waiting. Some cases are quick, like confirming dealer details or helping someone book a maintenance appointment. Other cases need more attention, for example when a customer needs roadside assistance, has trouble with the Mercedes Me App or cannot connect their smartphone to the car.

You may also help with warranty questions, recall appointments, vehicle registration details or digital service issues. After each contact, you update the system clearly, so the case is easy to follow. You do not need to arrive as a walking car manual. Training gets you up to speed, so you learn the systems, common questions and customer service process.

“Good customer service is not about knowing every answer on day one. It is about listening well, staying calm and helping customers find the next step.”

Working for Mercedes-Benz in Portugal

The job is based in Lisbon. As a customer advisor, you are the first point of contact for Mercedes-Benz customers. You help with maintenance appointments, recall appointments, warranty questions, dealer details and roadside assistance. What is included in Portugal:

• Flight to Portugal
• Accommodation
• Health insurance
• Paid training before you start

This makes moving to Portugal for work easy accessible, especially if it is your first time working abroad.

Daily life in Lisbon

Lisbon is a good fit if you want a lively city with the coast close by. Spend your workweek helping customers and your free time exploring different sides of the city, from small tiled streets to riverside walks.

A realistic weekday could look like this: you finish work, take public transport into the city centre, meet friends for dinner in Cais do Sodré and walk along the Tagus River before heading home. On another evening, you might try a local tasca, watch live music in Alfama or grab a coffee and pastel de nata near your neighbourhood.

Weekends give you more room to explore. You can take the train to Cascais, visit the beaches around Costa da Caparica, spend a day in Sintra or cross the river to Almada for a different view of the city. If you like being active, surf lessons by the Atlantic are also a very Lisbon way to spend a free day.

Costs in Lisbon

Lisbon attracts many internationals, so it helps to have a realistic idea of daily costs before you move. For a single person, everyday monthly costs excluding rent are often estimated around €700–€750. This usually covers groceries, transport, simple meals out and personal expenses, depending on your lifestyle. A monthly public transport pass in Lisbon costs around €40. 

Housing is one of the biggest challenges in Lisbon. That is why this vacancy is so practical: accommodation is available, and even at a reduced price. This gives you more time to settle in, focus on your job and get to know the city. Good to know about Lisbon:

• Public transport is useful, especially the metro, trams, buses and trains.
• Included accommodation helps you avoid the first housing stress.
• Basic Portuguese helps in daily life, even if English is common in international settings.
• Local restaurants, cafés and supermarkets outside tourist areas usually help you keep daily spending more manageable.
• Lisbon is hilly, so comfortable shoes deserve a spot in your suitcase. 

Working for Mercedes-Benz in Greece

The Mercedes-Benz job in Greece is a remote role from the start. You support customers from your own workspace in Greece, helping them by phone and email with roadside assistance, the Mercedes Me App, digital services, maintenance, warranty and technical issues.

If you choose to start in Athens or Thessaloniki, one month of temporary accommodation is included. This gives you time to arrive, get used to your new surroundings and decide what kind of long-term housing fits your routine. After that first month, you arrange your own place to live. Because the role is remote, a stable internet connection and a quiet workspace are important. Your workday might start by logging into your systems from your apartment, checking customer cases and helping drivers with app, service or roadside assistance questions. You still work with a team, but your daily setup is more independent than an office-based role. What is included in Greece:

• Flight ticket to Greece
• One month of temporary accommodation if you choose Athens or Thessaloniki
• Private health insurance
• Free Greek language course
• Monthly bonus
• Easter, Christmas and holiday bonuses
• Development opportunities within the company

The first month of housing support can make the move easier, especially if you want to start in one of Greece’s bigger cities before choosing your long-term base. Think of it as a soft landing before you decide where to park your new life next.

“The first month abroad is not about having everything perfect. It is about finding your rhythm, learning the basics and making your new place feel familiar.”

Daily life in Greece

Daily life in Greece depends on where you decide to live after your first month. Athens gives you more city energy, public transport, cafés, coworking options and things to do after work. Thessaloniki feels slightly smaller and more relaxed, with a strong student vibe and many local food spots. Because the role is remote after the first month, your workday becomes more home-based. A realistic day could mean logging in from your apartment, helping customers with app or roadside assistance questions, taking your break at a nearby bakery and meeting friends for dinner after work.

On weekends, Greece gives you plenty of options without needing a complicated plan. You can visit archaeological sites, discover a local market, spend a beach day nearby or take a short trip to another part of the region. If you enjoy slower mornings, a Greek coffee and a bakery stop can become part of your new routine quickly.

Costs in Greece

For a single person, monthly costs excluding rent are estimated around €800 in Athens and around €750 in Thessaloniki. Public transport is usually cheaper than in Lisbon: a monthly pass is around €27 in Athens and around €16 in Thessaloniki.

Housing costs vary by city and neighbourhood. Athens and popular coastal areas can be more expensive, while Thessaloniki or smaller areas may offer more space for your budget. Good to know about Greece:

• The first month of accommodation is included only if you choose Athens or Thessaloniki.
• Remote work means you need reliable internet and a quiet workspace.
• Athens is practical if you want city life and more transport options.
• Thessaloniki can be a good fit if you prefer a smaller city feeling.
• A few Greek words help with housing, shopping and local life.

Who is this Mercedes-Benz customer service job a good fit for?

These Mercedes-Benz customer service jobs suit people who enjoy helping others and can stay calm when customers need support. You do not need years of experience, but you do need patience, empathy and clear communication skills.

This role is also interesting if you want to work in a field you already like, such as cars, mobility or customer experience, while gaining customer service experience in an international business environment. You learn how to communicate with customers, solve practical problems and represent a well-known brand in a professional way. This job can be a good fit if you:

• Like solving practical problems
• Communicate clearly by phone and email
• Stay calm when customers are stressed
• Have basic digital confidence
• Feel ready to live abroad and adapt to a new routine

An interest in cars or mobility helps, but good service skills matter more than technical knowledge.

What should you check before applying? 

Before you apply for the job in Portugal or Greece, think about what kind of start abroad fits you best. Do you want a fixed base in Lisbon with accommodation included, or do you prefer to start in Greece with accommodation for your first month and then enjoy working remotely from your new home?

Also look at your work style. Portugal may suit you if you like a clear city routine, while Greece can fit better if you enjoy working independently from your own space. In the end, choose the destination that matches your lifestyle, housing needs and the way you like to work.

Ready to work for Mercedes-Benz abroad?

Working for Mercedes-Benz in Portugal or Greece lets you combine a customer service job with a new life abroad. Portugal gives you a clear routine. Greece gives you a more flexible remote setup. 

Compare both vacancies, check what is included and choose the route that fits your plans best. Whether you start in Lisbon or Greece, this could be the moment your career takes the scenic road abroad. 

Apply now and start your adventure abroad. 🧡